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Plan Comparison

Zoho Apptics - Plan Comparison

MonthlyYearly
Yearly -Save 30%

Free Forever plan

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Enterprise

Custom 
MonthlyYearly
Yearly -Save 30%

Free Forever plan

GET STARTEDGET STARTED

Enterprise

Custom 

Pricing

 

Billed Annually
/org/month
/org/month
/org/month
Custom
Billed Monthly
/org/month
/org/month
/org/month
Custom

Analytics and Monitoring

Projects

A container for similar apps running on different platforms and their data. Example: a Zylker project in Zoho Apptics should contain iOS, Android, and Windows variations of the app.

1 project
3 projects
Unlimited
Unlimited
Applications

A package name or a bundle ID are the unique identifiers for your app across Android, iOS, and Windows. This unique ID identifies your app on a device and in the marketplace.

5 applications/project
15 applications/project
Unlimited
Unlimited
User profiling

Includes mapping usage data to a unique user along with defined and custom properties.

Device tracking

All usage, performance, and engagement data is automatically mapped to devices by default.

Session tracking

A session is what happens inside an app from the moment a user opens it until it closes. Apptics captures all user interactions and behavior within each session.

Event, screen, and API tracking

Events, screen visits, and API calls tracked by Apptics count toward your engagement usage.

25K engagement/month
100K engagement/month
500K engagement/month
Custom quote
Heatmaps

Heatmaps are shown from screens tracked in Apptics. The limit is based on the number of screen visits per month.

Up to 5K screen visits/month
Up to 100K screen visits/month
Up to 500K screen visits/month
Custom quote
User journeys
Funnels
Retention graphs
Segments, user groups and cohorts
Cross-platform comparison
Crash reporting, ANRs, handled exceptions (non-fatal errors)

Handled and unhandled exceptions that happen with the app, including crashes, non-fatal errors, ANRs, and JS errors.

5K errors/month
20K errors/month
100K errors/month
Custom quote
Remote logging

Logs collected remotely from your apps for troubleshooting. The plan limit determines the amount of log data collected each month and how long it is retained.

100K remote log records (30 days retention)
300K remote log records (90 days retention)
500K records remote logs (180 days retention)
Custom quote
Performance metrics from App Store (iOS)
Symbolicated stack trace
In-app feedback and bug reporting (mobile and web)

Feedback and bug reports submitted from your app, including relevant session and diagnostic context and supported attachments.

AI sentiment analysis
Reviews and ratings analysis
Manual replies
-
Review automation
-
500 automation triggers/month
1K automation triggers/month
Custom quote
AI sentiment analysis
Mobile push notifications

Push notifications built and sent via Apptics, with post-delivery performance tracking. The limit is based on the number of notification triggers.

10K instant notification triggers/month
200K notification triggers/month
1M notification triggers/month
Custom quote
In-app updates
In-app ratings

Rating prompts triggered based on defined criteria. The limit is based on the number of devices targeted with a rating prompt.

Up to 5K rating triggers/month
Up to 20K ratings triggers/month
Up to 100K rating triggers/month
Custom quote
MCP
Sentiment analysis
Ask Zia
-
AI crash summaries
-
AI-generated review replies
-
AI tagging of reviews
-
Data visualization export
Bulk .csv export
-
REST APIs
Data encryption at rest and transit
PII masking and sensitive-data redaction
Audit logs

Records of user activity within the Apptics console for accountability and compliance. The plan limit determines how long audit logs are retained.

-
(90 days)
(180 days)
(Custom data retention)
GDPR, CCPA, & SOC 2 Type II compliance
BAA and DPAs
-
-
-
Available on request
Role-based access control (org and project level)
Multi-factor authentication
Multi-org support
Muti-region data hosting (SCC - US, EU, and IN data residency)
-
-
-
AI governance controls
-
Customizable data retention policy
-
(1 year + Add-ons)
(5 years + Add-ons)
(Custom data retention)
Support email
Individual and group email notification alerts
Integration with Zoho apps (Zoho Cliq/Desk/Projects/CRM)
Third-party integrations (Slack/MS Teams/Zendesk/Atlassian Jira)
-
Chat support
Email support
Integration support and onboarding customer success
-
Dedicated Account Manager or Partner AM
-
-
Private WhatsApp/Cliq/Slack channel support
-
-

* Zoho Apptics provides one year of free access to the Pro plan under the Startup program. Contact us to check if you're eligible.

Need more? Add only what you use.

Increase individual usage limits as you grow, without moving to a higher plan.

Choose your plan

*Add-ons are available only for Growth and Pro plans

MonthlyYearly
Yearly - Save 30%

Adjust the numbers based on your expected usage.

Projects

/year

Engagements

/year

Errors

/year

Heatmaps

/year

Push notification triggers

/year

In-app rating triggers

/year

Review automation triggers

/year

Remote logs

/year

Data retention

/year

Need help estimating your usage?

Contact our sales team for a personalized recommendation.

Your estimated cost

Plan/year

Add-ons

  • Projects
  • Engagements
  • Errors
  • Heatmaps
  • Push notification triggers
  • In-app rating prompts
  • Review automation triggers
  • Remote logs
  • Data retention
Total (estimated)/year
Get startedGet started

* This calculator provides only an estimate based on your inputs. Actual billing will be based on the plan and add-ons you select.

Frequently Asked Questions

  • Can I try Zoho Apptics for free?

    Yes. You can try Zoho Apptics with full platform access across the web console and mobile app for 14 days without providing your credit card details. After the 14-day trial, you can choose a Growth or Pro plan based on your requirements or continue with the Free Forever plan within its included limits.

  • Is Zoho Apptics included in Zoho One?

    Yes, Zoho Apptics is part of the Zoho One subscription plan and includes direct access to the Pro plan in Zoho Apptics for Zoho One users.

  • What happens once I exhaust my token limit?

    You will be notified before you exhaust the token limits included in your subscription plan. Free Forever users can upgrade to Growth or Pro for higher limits. Growth and Pro customers can purchase add-ons based on your additional your usage/requirements.

  • Can I increase the limit for just one feature?

    Yes. Growth and Pro plan users can purchase add-ons for individual usage limits based on their requirements without upgrading their entire plan.

  • Can I upgrade or downgrade my plan at any time?

    Yes. You can upgrade your plan at any time, and the upgrade will take effect immediately. Plan downgrades take effect at the end of the current billing cycle.

  • Is my app's data safe?

    Zoho Apptics is a pro-privacy solution that offers best-in-class security for your app's data. At Zoho, we take data security very seriously. That's why we have been audited for industry standards certifications such as ISO 27001, ISO 27017, ISO 27018, and ISO 27701 and compliance with the SOC 2 Type II framework. We also comply with GDPR, CCPA, and Swiss-U.S. Privacy Shield Framework. We have also taken steps to implement appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of customer information. Please check Zoho's Security Whitepaper to learn more or write to us at security@zohocorp.com with any questions you have.

  • Where is my data stored?

    By default, the data will be stored in the regional DC where you signed up and created the org. The Free Forever plan uses default regional hosting. The Enterprise plan supports regional data hosting with SCC support across US (United States), IN (India), EU (European Union), JP (Japan), CN (China), AU (Australia), AE (United Arab Emirates), CA (Canada), and SA (South Africa) data centers.

  • What happens to my data if I cancel my Apptics account?

    Your data will be handled according to the applicable Zoho Apptics data retention and account termination policies. We recommend exporting any data you need before closing your account. Refer to the Zoho Apptics Terms of Use for more details.

  • Are BAAs and DPAs available?

    Yes. Business Associate Agreements (BAAs) for HIPAA compliance and Data Processing Agreements (DPAs) for GDPR compliance are available for Enterprise plan customers on request.

  • Is there any discount for startups?

    Yes! Apptics provides one year of free access to the Pro plan under the Startup program. Get in touch with us at support@zohoapptics.com.

  • Is there any discount for app development agencies?

    Yes, special pricing and offers may be available to eligible Zoho Partners, system integrators, and app development agencies. Contact us at support@zohoapptics.com to discuss your requirements.

  • I still have questions about Apptics pricing. Who can I contact?

    Write to us at support@zohoapptics.com, and we'll help you choose the plan and usage limits that best fit your applications.

Try our pricing calculator