Seamless and affordable remote access software for small businesses
Stop overpaying for complex enterprise tools. Zoho Assist provides lightning-fast remote support and unattended access tailored for growing teams. Set up in seconds, support from anywhere.
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What is small business remote access?
Small business remote access is a technology that allows IT administrators or business owners to connect to and control a computer or device from a distant location via the internet. Unlike complex enterprise systems, Zoho Assist offers a streamlined, secure, and budget-friendly solution for SMBs to provide instant customer support or manage office computers remotely without the need for a VPN.
Why is Zoho Assist the best choice for small businesses?
Simple to use.
For growing SMBs, time is money. We understand that you don't have the time to set up a complex remote support solution. Zoho Assist, one of the best small business remote access software for small businesses offers an easy-to-use, interactive environment for remote support.
Tailor-made solutions.
Every small business has unique hurdles to overcome. That's why we at Zoho Assist—remote control software for small business—will learn about your current challenges and offer customizable and tailor-made solutions to match.
Cost-efficient.
Smaller businesses have to be budget-conscious. Being a bootstrapped company ourselves, we provide a remote support software for small business that is both full-featured and affordable. Zoho Assist, your remote desktop software for small businesses, helps you keep tabs and analyse your company's growth while increasing efficiency.
Why SMBs are switching from TeamViewer and AnyDesk to Zoho Assist
Built for every kind of small business
For IT managed service providers (MSPs)
Support hundreds of clients with custom-branded portals and automated billing integrations.
For retail & POS
Access unattended cash registers or digital signage to fix issues without leaving your office.
For healthcare clinics
Maintain HIPAA compliance while providing remote telehealth technical support.
For professional services
CPAs and lawyers can access office workstations securely from home with one click.
Integrations
We at Zoho Assist understand that you may need more than one tool to satisfy your business needs. We've integrated with the industry's best software tools, including Zoho CRM, Google Suite, Zoho Desk, ServiceNow, Zendesk, and JIRA, among others.
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How to set up remote access for your small business
Initiate: Start a session from your browser. No local installation needed for the technician.
Connect: Invite your customer via a simple email link or a secure session ID.
Resolve: Use built-in tools like File Transfer, Voice/Video Chat, and Screen Annotation to fix issues fast.
Automate: Set up Unattended Access on office PCs to work from home any time.
Frequently Asked Questions
Zoho Assist is a top performer in the remote access software market. As a reliable, highly secure, and the ideal free remote support tool for personal use, it helps small businesses and start-ups connect with their customers instantly.
With Assist, a technician can log in to their account and initiate a remote support or screen sharing session from the home screen in no time. Once they share the session details with the customer and allow them to join the session, any issues can be resolved quickly.
Zoho Assist provides a wide array of features such as session recording, file transfer, screen sharing, session scheduling, multi-monitor navigation, session supervision, and more. Click here to know more about the features available.
Ready to simplify your remote support?