- Eliminate overbooking or spam appointments.
- Match appointments for optimal staff efficiency.
- Enable customized appointments for premium customers.
Collect appointments the way you want
Limit bookings by event type
Control how many appointments can be scheduled for a specific appointment type each day, week, or month. Customers only see the available time slots—once the cap is reached, no more bookings are allowed.
Example: A therapist offers five hour-long sessions a day, even though their calendar is open from 9 a.m. to 5 p.m.
Limit appointments based on email
Control how often someone can book with you. For example, you can limit customers to one appointment at a time by preventing new bookings until their current one is completed. You can also block certain customers or email domains if needed.
Example: A support team limits each customer to one open session at a time.
Limit bookings for a resource
Set a cap on how many hours a resource booking—like a room or equipment—can be booked. This avoids overbooking and assists with availability management.
Example: Cap slot limits during holidays or special events to manage high demand.
Cap the bookings allowed per group event
Set a participant limit for classes, webinars, or workshops to avoid overcrowding, ensure quality interactions, and deliver a smooth, engaging experience.
Example: Limit your weekend yoga classes to 20 participants, even if the event link is shared with a wide audience.
Set limits for specific dates
Apply restrictions during selected timeframes like holidays, peak seasons, or special campaigns.
Example: A retailer limits bookings to three per day during the first week of December to manage holiday traffic.
How different industries can use appointment limits
Healthcare
Limit the number of appointments each provider takes per day to prevent burnout, reduce patient wait times, and manage footfall—especially during peak flu season.
Education
Limit how many students can book per day to avoid tutor fatigue and ensure quality attention. Cap class size to maintain interactive learning environments.
Finance
Let clients book only one appointment a day during tax season or fiscal deadlines to manage high demand without the added stress.
Sales
Prevent the same lead from booking multiple demos within a short window. Limit daily slots per rep during campaigns to stay focused on high-priority prospects.
Consultants
Restrict strategy sessions to a fixed number per week to protect time for deep work. Let high-tier clients access premium slots while limiting others.
Customer support
Allow one open booking per customer to avoid duplicate tickets. Block spam or fake bookings by restricting specific domains or emails.
Recruitment
Limit candidate interviews per recruiter per day to ensure focused evaluation. Let applicants hold only one active slot to prevent scheduling chaos.
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Morgan DiGiorgio, Senior VP Sales & Marketing, Directmail 2.0
“Zoho Bookings is a fantastic platform for scheduling and managing appointments. I've been using it for my business and it has completely transformed the way I handle my appointments.”
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TRY ZOHO BOOKINGS NOWFrequently Asked Questions
1. Will customers know there’s a booking limit?
No, they won’t. They’ll only see the time slots that are open.
2. Can I block a specific customer or email domain from booking?
Yes, you can block a specific customer email or even an entire domain. It’s a quick way to prevent spam or unwanted appointments.
3. What happens when an event type or service reaches its booking limit?
Once the limit is reached, that event type or service will show as unavailable. Customers won’t be able to book it again until the limit resets.
4. Can I limit bookings for recurring sessions?
Yes. Recurring sessions count toward your daily or event-type limits. So, if a customer books a series, it won’t exceed what you’ve allowed.