Why do doctors need appointment scheduling software?

Dealing with concerned or vulnerable patients is taxing enough. When you add the burden of manually scheduling appointments, your day becomes even more demanding. If your patients face any of the following challenges when booking a doctor's appointment, you need a better scheduling system:

  • Delays in providing timely care to your patients
  • Consultations spaced too far apart—or crammed back-to-back
  • Long patient queues putting more pressure on your staff
  • Appointment requests scattered across platforms
Doctor appointment

Zoho Bookings has all your appointment scheduling needs covered

  • Pediatrics
  • Women's health
  • Primary care
  • Dermatology
  • ENT care
  • Ophthalmology
  • Mental health
  • Physiotherapy

A doctor appointment system that simplifies consultations

Online self-scheduling

We’ll give you a complete booking page that you can customize and embed into your website. Add your working hours, share your booking page, and let customers book at their convenience. Equipped with an AI-powered setup, Zoho Bookings helps you get started in no time.

Reduce no-shows

Configure notifications for patients and visiting physicians so they know exactly when to show up. Remind them via emails or text messages a day or an hour before the appointment.

Bookings appointment

Online doctor appointment scheduling software that's easy to set up

01

Multi-location support

Managing multiple clinics in various places? Add them all to your Zoho Bookings account. Categorize different services, assign doctors, and set prices; then, share or embed pages for each location. You can view and maintain patient details, schedules, payments, and more across locations.

02

Centralized appointment dashboard

Access all your booked appointments from a central calendar dashboard, view your past and upcoming visits, and stay ahead of your schedule. You can also sync your calendar apps (like Google and Outlook) and update your calendar with all your appointments.

03

Virtual consultations

Do you meet with patients online? Zoho Bookings integrates with online video conferencing apps like Zoom, Google Meet, MS Teams, and Zoho Meeting to automatically provide meeting links via email as soon as a consultation is booked.

04

Comprehensive analysis

Create thorough reports of your patient appointments and see which location gets more traffic, which service is most requested, the workload of your physicians, and much more. Track and analyze the numbers so you can make well-informed decisions and remove any guesswork.

05

Appointment limits

Ensure fair access for all patients and prevent overbooking with appointment limits. Set limits per patient: one per day, or until the previous session is complete. This helps you ensure consistent and on-time care for everyone.

06

Billing management

Display your prices on your booking page. You can charge patients when they schedule or collect payment at the time of appointment. Either way, we’ll keep track of your payments and update their status.

07

Registration portal

Have recurring patients sign up for a portal on your website. They can update their preferences, view upcoming appointments, and even schedule new ones. All of their details will be accessible to you both on the web and on our mobile app for Apple and Android devices.

08

Clinical notes

Get to know your patients even before you meet them through a booking form. Include a "Notes" option on your booking page so patients can explain the reason for their visit. You can even use the appointment summary to record any observations you want to refer to later.

09

WhatsApp notifications

Keep patients in the loop about upcoming consultations with WhatsApp notifications. Create notification templates in Meta Business Suite, add navigation buttons to your messages for simpler scheduling, and trigger notifications based on various appointment statuses.

10

Schedules

Create reusable schedules to manage availability across multiple event types. This lets you reuse the same schedules without having to create them from scratch. Set your working hours or use overrides to block holidays—all from a single dashboard.

Zoho Bookings is built to work with your existing tools

  • Zoho Calendar
  • Google calendar
  • Outlook Calendar
  • Zoho Meeting
  • Google Meet
  • Teams
  • Zoom
  • Stripe
  • PayPal
  • Razorpay
  • Zoho CRM
  • Bigin by Zoho CRM
Explore all integrations

It's not just us saying it

Malavika Karnad

"Zoho Bookings made my life easier and made appointment booking more professional."

Malavika KarnadCounseling Psychologist | Founder, M for Mental Health
Malavika Karnad

"From bookings to follow-ups and multiple reminders—all of it in a few clicks—it’s worth it."

Vidisha ChamriaMarketing Director, Royal Healthcare
Explore customers stories

Get your doctor appointment software today

Try Zoho Bookings—no upfront fees and no credit card necessary

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Frequently Asked Questions

1. Can I manage my clinic with Zoho Bookings?

Zoho Bookings is powerful doctor appointment scheduling software that will help you manage your clinic’s consultations. You can collect appointments, patient details, and medical information for appointments through a booking page. You can assign doctors to other consultations and automate manual tasks like confirmations and reminders.

2. Can I collect payments when a consultation is booked?

Yes, Zoho Bookings integrates with third-party payment providers, and you can integrate with any one of them to collect either a partial or complete payment before the appointment.

3. Is Zoho Bookings HIPAA compliant?

Yes, Zoho Bookings is HIPAA compliant and offers encryption for ePHI/PII you collect from patients.

4. How do I get started with Zoho Bookings?

Zoho Bookings offers a 15-day free trial so you can access all of Zoho Bookings' premium features. Sign up for free!

5. Can I send patient reminders in Zoho Bookings?

Yes, you can send up to three reminders both via SMS and emails either days, hours, or minutes before an appointment.

Alternatively, you can also configure workflows to trigger emails and SMS based on custom criteria.

6. Can patients book several appointments in a single booking?

Yes, using recurring one-on-one or series group bookings, patients can book multiple slots in one go. For example, let patients book a series of counseling sessions in one appointment with recurring one-on-ones.

You can also organize informational workshops, like Pregnancy 101 for expecting mothers with series group bookings.