One campaign, one context
Launching a sale? Announcing an event? Nurturing new customers?
Start by giving Zia the context behind your campaign such as your audience, offer, goals, deadline, or anything else that matters. Once you do, every piece of content Zia generates draws from the same context, keeping your messaging consistent across every channel. Update the context anytime, and every new piece of content reflects the latest information.
Create every part of your campaign with Zia
You don't need another writing tool or another browser tab. Zia is built right into the campaign builder, helping you create content exactly where you're already working.
Generate AI content for:
Subject lines
Preheaders
Email body copy
Plain-text emails
SMS campaigns
WhatsApp templates
Zia works across every channel
Your customers don't all read the same messages; some open emails, some respond to SMS, and others live on WhatsApp.
Use Zia to create content for email, SMS, and WhatsApp. Simply describe your audience, campaign goals, offer, or key message for the channel you're working in, and Zia generates content that's tailored to that channel's format and best practices.
Refine and improve without starting over
Whether you've written the content yourself or generated it with Zia, you can improve any part of it in a click. You can:
Rephrase content.
Change the tone.
Fix grammar.
Translate.
Make it shorter or longer.
Simplify the language.
Generate another version.
Use AI on your terms
Use AI in a way that serves your business.
Start quickly with Zoho's credits included with your plan or connect your own OpenAi, Anthropic, Google AI, or Cohere API key using Bring Your Own Key (BYOK).
Switch providers anytime without changing how your team works.
More AI that works behind the scenes
Send at the right times
Don't simply guess when your audience is most likely to engage; use AI to analyze recipient behavior and identify the best time to send each campaign, and improve opens and engagement with every send.
Know who replied
Not every response is a click. Reply tracking automatically surfaces email replies so you can spot customer questions, sales opportunities, and meaningful conversations without digging through your inbox.
Recommend the right products
Turn every campaign into a personalized shopping experience. AI suggests products that are most relevant to each recipient, helping you drive more clicks, conversions, and repeat purchases.
Get your campaigns written faster
Give Zia the context, and let it handle the first draft—across email, SMS, and WhatsApp.