Create AI-assisted SMS campaigns with Zoho Campaigns
Create AI-powered SMS campaigns that drive instant engagement and work seamlessly with your email marketing and automation.
Get started with SMS in minutes
Getting started with SMS marketing shouldn't be complicated. Connect a built-in gateway or your preferred provider, configure your sender details, and start sending personalized SMS campaigns in just a few steps.
Everything you need to create, automate, and optimize SMS campaigns
Personalize with merge tags
Merge tags help you pull in your contact's information into emails. Use them to craft personalized SMS campaigns and cultivate brand trust. Make your SMS campaigns more dynamic by adding emojis for humor and links for a more interactive experience.
Automate your SMS efforts
Include SMS campaigns in your workflow alongside emails and use them to automate follow-ups with contacts who haven't opened your emails. This enables you to engage contacts across different touchpoints.
See what's working—instantly
Get clear, actionable insights into delivery, engagement, and performance. Track the metrics that matter, spot trends instantly, and make confident decisions that improve your SMS campaigns with every send.
Create high-converting SMS campaigns with Zia AI
Writing short, high-converting SMS copy is harder than it looks. Zia AI helps you generate and refine SMS messages — so you spend less time staring at a blank text box and more time reaching your audience.
Keep your messaging consistent
Give Zia the context behind your campaign—your audience, offer, and objective—and it generates SMS content that stays aligned across every campaign and every channel.
Generate SMS content from a simple instruction
Describe what you want to say and Zia writes the message for you — already sized for SMS, and in the tone that fits your campaign.
Tone options:
- Conversational
- Formal
- Urgent
- Exclusive
Rework existing copy in seconds
Already have a draft? Zia can rephrase it, shorten or lengthen it, simplify the language, fix the grammar, change the tone, or translate it — on the whole message or a specific section you've selected.
Consistent across all your channels
The same campaign context powers Zia across SMS, email, and WhatsApp — so your messaging stays aligned no matter which channel you're writing for.
Send SMS confidently with 10DLC compliance
If you're sending SMS in the US, registering for 10DLC helps improve deliverability, builds trust, and keeps your messaging compliant. Zoho Campaigns supports the complete registration process so you can send SMS confidently.
Why use 10DLC for SMS marketing?
Feels familiar
Messages come from a regular 10-digit number, so customers are more likely to trust and open them.
Better delivery
Registered 10DLC numbers help your messages reach customers quickly and reliably.
Budget-friendly
They're more affordable than short codes, which makes them a great fit for growing businesses.
Grows with you
10DLC numbers work just as well whether you're sending a few messages or scaling up your campaigns.
Here's how you can unlock the power of SMS Marketing using Zoho Campaigns
Register for entity ID
Unique code given by telecom providers for every business.
Get sender ID
Unique alphanumeric code obtained on telecom provider's portal.
Purchase SMS credits
The credit consumption for sending SMS differs based on the target country.
Register for content template ID
Unique ID that is based on promotional templates.
Refer to this detailed guide for more details on how to get started in your SMS marketing journey.
Flexible pricing that grows with your business
Buy SMS credits based on the target country and volume of messages you wish to send.
Check the priceNote: You need an active Zoho Campaigns subscription to send SMS campaigns.Choose the gateway that works for you
Use our built-in SMS gateways in the US, Canada, and India, or integrate with leading providers to run your campaigns. Stay tuned as we expand SMS support to more countries.
