Hallek Technologies: Making waves with Zoho Creator in Saudi Arabia

The business

Hallek Technologies is a Zoho Premium Partner based in Riyadh, Saudi Arabia. Founded in 2023, the company helps businesses digitize their operations by building and deploying custom ERPs and tailored business solutions. With a close-knit team of over 20 professionals, Hallek has successfully delivered 200+ implementations across industries including construction, logistics, HR, and food and beverage (F&B).

Though Hallek was officially founded in 2023, its journey began much earlier, when the co-founders first crossed paths.

The foundation

The story of Hallek began in 2020, when co-founders Farah AlQahtani and Fazal Mahfooz met while working at software services firms. During this time, they often collaborated on projects aimed at empowering businesses with the right tools to handle their operations.

While working on one such project, they encountered a client with a very specific requirement, something that couldn’t be addressed by any off-the-shelf solution. In their search for the right tool, they came across Zoho Creator.

"We first came across Zoho Creator while working with a client who needed something very specific, something no off-the-shelf solution could offer. Once we explored Zoho Creator, it immediately clicked," recalls Fazal.

That experience proved to be a turning point. Not only did it highlight the flexibility and power of Zoho Creator, but it helped them realize the growing demand for automation across Saudi businesses.

Driven by this realization, Farah and Fazal envisioned launching a consultancy firm that would offer affordable, scalable, and fully customized business solutions tailored to the unique needs of their clients. This vision led to the foundation of Hallek Technologies.

On the ground

Starting a consultancy to drive digital transformation wasn’t without hurdles. Many of Hallek’s early clients were still using semi-automated systems, rigid ERPs that didn’t reflect their actual workflows, and a patchwork of disconnected applications. This resulted in manual errors, frequent delays, and operational inefficiencies.

Drawing on their earlier experience with Zoho Creator, Farah and Fazal recognized its potential to solve these very problems. They decided to place the platform at the core of their service offerings.

"The ease of building applications, the speed of deployment, and the control over every small detail was unmatched,” adds Fazal.

What began with a few tailored implementations soon grew into a full-fledged partnership. Initially starting out as an Authorized Partner, Hallek steadily evolved into a Zoho Premium Partner, emerging as one of the leading contributors to Zoho Creator’s growth in Saudi Arabia.

Key implementations

Hallek has delivered over 200 custom solutions using Zoho Creator, addressing a wide range of business needs. Among them, Fazal highlights two standout implementations that best reflect their impact: a payroll system for Hoshan Group and a labor management system for Hubrum.

Payroll management system

Established in 1964, Hoshan Group is one of Saudi Arabia’s leading integrated workplace solutions providers, employing over 1,000 people across its subsidiaries. However, the company’s payroll processes were being handled across disparate systems, leading to siloed data, manual errors, and difficulties in meeting compliance requirements, particularly with Saudi labor laws.

After evaluating their existing workflows, Hallek proposed a unified payroll solution built on Zoho Creator.

The solution has now automated all core processes, streamlined employee data management, integrated with applications across all subsidiaries, and ensured compliance with GOSI (General Organization for Social Insurance) regulations. As a result, the company has significantly improved operational efficiency.

Labor management system

Hubrum Company, a Saudi-based software service provider, struggled with managing labor operations, especially due to the Iqama system, where companies sponsor employees and cover costs like visas, housing, and food.

Without an automated system, these critical processes were handled manually, resulting in missed visa renewal deadlines, inefficient workforce allocation, and frequent lapses in tracking employee data.

To solve this, Hallek developed a custom application using Zoho Creator that digitized Hubrum’s end-to-end labor operations. From onboarding and visa tracking to attendance, site transfers, and approvals, everything is now managed through a centralized, real-time dashboard.

The implementation improved manpower deployment efficiency by 30%, reduced idle labor, and brought much-needed transparency and control to their operations.

Internal adoption

Hallek has not only deployed Zoho Creator for customers but also internally. Their daily operations, such as project monitoring, staff orientation, payroll authorizations, and customer service processes, are all supported by the platform.

"The beauty is that it’s all tailored to how we work, not the other way around. Because we use what we build, it also helps us improve our solutions continuously. It’s not just a platform we sell; it’s something we depend on every day," Fazal explains.

With internal adoption reinforcing their confidence in the platform, Hallek is now focused on scaling their impact further.

What's next

Hallek is focused on expanding both its solution portfolio and geographic footprint. Leveraging Zoho Creator, the team is currently developing an AI-driven HRMS that features built-in analytics, performance tracking, and predictive insights. They’re also in the process of scaling their supply chain management application into a SaaS product targeted at mid-sized trading companies in the GCC region.

In addition, Hallek is pursuing a process patent for a compliance-focused solution built entirely on Zoho Creator, designed specifically to meet Saudi regulatory needs.

“Our goal is to give businesses tools that feel like they were built just for them. Zoho Creator gives us the flexibility to do that at scale,” concludes Fazal.