Your platform for connected, intelligent manufacturing

A digital extension layer for manufacturing, powered by custom apps that connect operations, automate decisions, and fill the gaps left by core systems

Trusted by manufacturers worldwide

  • 7M+ Users
  • 190+ Countries
  • 60+ Languages

    Gartner Challenger - Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms 2024

    Every manufacturing operation can run smarter

    Your core systems manage transactions well, but they weren't built for the workflows around them. That gap is where inefficiency lives.

    Operational workflows living outside core systems

    Safety incidents, shift handovers, permits, and engineering changes happen every day, but much of that work never makes it into the systems teams rely on.

    Improvement requests stuck behind IT priorities

    The need for a new form or workflow is immediate—the path to getting it built often is not.

    Critical events slipping through the cracks

    Production issues, quality concerns, and downtime events unfold in real time, yet the information needed to act remains fragmented.

    Shadow applications spreading across the business

    Teams build their own solutions to keep work moving, creating islands of data and processes that are difficult to govern and scale.

    One platform that extends every operation you run

    Zoho Creator brings every manufacturing operation onto a single, connected platform, so the data from production informs procurement, quality feeds into planning, and every team sees the same picture.

    Robotic arm on a manufacturing shop floor

    Production and shop floor

    Capture everything that happens on the line and make it immediately visible to the people who need to act on it.

    Stocked shelves in a logistics warehouse

    Supply chain and logistics

    Handle procurement workflows before they reach your core system, so everything that goes in is already validated and approved.

    Worker in safety gear with hard hat and gloves

    Quality, safety, and compliance

    Give every team a consistent, structured way to capture, track, and close quality and safety events across the operation.

    Built for every manufacturing role

    From the shop floor to the boardroom, every team gets tools built for how they actually work.

    Operations directorIT and digital transformation leadPlant managerSupply chain manager
    • Operations director

      Respond to workflow changes and demand shifts without raising IT requests or waiting on vendor timelines — new apps are live by next shift, not next quarter.

    • IT and digital transformation

      Bring every Excel macro, plant-level script, and shadow app under one governed platform with SSO, RBAC, and full audit trails.

    • Plant manager

      Give every team a structured way to record handovers, near-misses, and line stops — signed off and visible to the next shift before they clock in.

    • Supply chain manager

      Validate purchase requests, gate passes, and vendor documents before they reach any downstream system.

    Extend your core systems with custom manufacturing apps

    Each app plugs in beside it and takes on exactly what it was built to hand off.

    Safety incident & near-miss management

    Capture, track, and close every safety event from the moment it occurs, with a full audit trail from source to resolution.

    • Mobile capture with photo and video

    • 5-whys and CAPA workflow with escalations

    • Real-time safety dashboard

    Safety incidents dashboard showing near-miss, physical injury, and fire incident counts

    Budget control & requisition tool

    Manage the full PR process in one place, and push approved requests straight to your core system without manual re-entry.

    • Catalog and free-text requisitions

    • Budget validation and approval routing

    • Maker-checker approval flow

    Requisitions dashboard comparing planned and actual budget spend by month

    Shift handover logs

    Give every incoming shift a complete, structured record of exactly where the previous shift left off.

    • Templated by line, area, or department

    • Photo and voice-note attachments

    • Signed, timestamped audit trail

    Shift handover log timeline with sign-off, flagged leak, and open issues

    Permits to work & gate passes

    Issue, track, and close permits and gate passes digitally, with every approval and expiry logged automatically.

    • Hazard checklists and approver routing

    • QR codes for vehicles, visitors, and contractors

    • Auto-expiry and escalation alerts

    Approved hot work permit record with weekly permit approval total

    Engineering change requests

    Move engineering changes out of shared drives and email threads into structured, trackable approval workflows.

    • Drawings and BOMs attached to every request

    • Multi-stage cross-functional approval

    • Impact assessment on cost, quality, lead time

    Engineering change request workflow from raised through to approved and released

    Vendor onboarding portal

    Collect documents, run compliance checks, and create the vendor master through a self-service portal — no manual follow-up.

    • Vendor portal with document upload

    • Performance scoring on quality and delivery

    • Maker-checker and procurement sign-off

    Vendor onboarding dashboard with documents received, verified, and action needed counts

    Quality NCR & CAPA

    Raise non-conformances at the point of inspection, and track every one through to verified, documented closure.

    • Mobile NCR capture with severity

    • Containment, disposition, and CAPA workflow

    • Verification-of-effectiveness reminders

    Non-conformance dashboard showing 94 percent of CAPAs closed on time

    Maintenance & breakdown reporting

    Log breakdowns from the line, assign them to technicians, and feed resolution data back into your maintenance system.

    • One-tap breakdown capture from any machine

    • Technician app with parts and time logging

    • Root-cause coding for reliability data

    Breakdown reporting dashboard with uptime, average response time, and open jobs

    Built to support your stack, not replace it

    Creator plugs into the systems and controls you already trust — and gives IT the guardrails to keep it that way.

    • Prebuilt connectors and open REST APIs connect Creator to your existing platforms without any middleware to license or maintain.

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    • Authenticate every user through your existing identity provider, with role-based access carried across every app you build.

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    • Encryption, audit trails, and centralised administration keep every plant-level app inside the controls IT already enforces.

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    • Run in the cloud or in your own data centre, with the same platform capabilities and the same governance model.

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    • One app definition reaches every surface your teams work on, including shared kiosks and handheld scanners, even offline.

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    • Describe the process you need and get a working app structure to refine, so teams ship in days instead of quarters.

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    • Turn the operational data you capture into forecasts and anomaly alerts that reach the right team before an issue escalates.

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    • IT sets the standards, environments, and release process once — operations teams build inside them without waiting in a queue.

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    • Build as many apps as your operation needs — you pay for the people using them, not for every process you digitise.

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    Panel asking what to connect, with core systems, devices and lines, and cloud apps options
    Identity provider sign-in panel with Okta and Azure AD connected and Google Workspace available to connect
    Roles and access panel showing operator view, supervisor edit, and administrator full access
    Deployment options panel with Zoho Cloud selected alongside GCP, Azure, and on-premise
    Panel showing the app running on web, mobile, kiosk, and scanner, and staying functional offline
    AI app builder panel with a prompt describing breakdown logging and a build app button
    Predictive insights chart with an anomaly detected on Line 3 flagged before downtime
    IT guardrails panel with single sign-on, audit trail, EU data residency, and business-team sandbox settings
    Per-user pricing panel showing eight dollars per user per month with unlimited apps and workflows

    Connect to the systems you already run

    Zoho Creator seamlessly integrates with your existing systems. Extended apps push and pull data directly from your core platforms, keeping data consistent across every process without disrupting the operations you depend on.

    • SAP
    • Oracle NetSuite
    • Microsoft Dynamics
    • Epicor
    • Infor
    • Tally
    • Sage
    • Zoho Creator
    • ERP and core business systems

      Sync master data, transactions, and approvals two ways, with no middleware required.

    • MES, production planning, and shop floor systems

      Stream machine and production data in, and write operator-confirmed events back to the source system.

    • QMS, CMMS, and compliance platforms

      Push incidents, NCRs, and audit findings in, and pull compliance standards and limits back into your apps.

    • HR, payroll, and workforce platforms

      Ensure rosters, attendance, contractor records, and training data flow automatically into the apps that depend on them.

    Built for your specific sector

    Every manufacturing industry has different compliance requirements, workflows, and data needs. Zoho Creator adapts to all of them.

    • Automotive

    • Construction

    • Electronics

    • Textiles

    • Pharmaceutical

    • Energy and Gas

    What manufacturers have achieved

    500%

    Productivity improvement

    There is no way you are sending the wrong material to customers, which is a real problem in most organizations in the extrusion industry. We addressed this with Zoho Creator. It is a game changer.

    Phani Varma

    Executive Director, Ralpro

    90%

    Reduction in turnaround time

    "I've worked in enterprise software consulting for two decades, where implementations can take months or even years. With Zoho Creator, I was able to deploy custom apps in a week."

    Anjaiah Surgi

    CIO, Hindware

    Anjaiah Surgi, CIO of Hindware

    £175k

    Saved over three years

    Zoho Creator has saved us more than £175k over three years. I'm trying to think of a task that we could not overcome using Zoho Creator. It's fantastic.

    Reg Horman

    Systems and IT Director, Pexion

    90%

    Cost reduction in enterprise software

    Whenever we identify a new business process, we can have it up and running within a week. Zoho Creator significantly accelerates project rollouts compared to traditional software implementations.

    Varun Jain

    Varun Jain

    Director, Carrier Wheels

    1 week

    From idea to live process

    After we implemented Zoho Creator, the communication transparency between the two plants and our corporate office is phenomenal, and the processes are much more streamlined.

    Pete Krona

    Plant Manager, SmartLam

    Transform your manufacturing with Zoho Creator

    Join the manufacturers building smarter, more connected operations.

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