Empower sales agents of all abilities to excel
With a wide range of accessibility controls, your sales operations and Zoho CRM can be made inclusive and allow sales agents of different abilities to engage customers confidently, close deals, and drive growth.
Here's how we can help you
- Help salespeople with visual impairment through our screen readers, Text spacing and zoom capabilities, labels for switches, and more.
- Zia voice assistant can aid users with severe motor disabilities navigate and interact with the product using their voice.
- Easily track where you are and navigate across the product with keyboard shortcuts and ARIA landmarks
- Reduce the impact on people with vestibular impairments by reducing or removing animations inside Zoho CRM
Vision
Let users with visual impairments easily interact with Zoho CRM as they engage with customers across the sales pipeline.
- Screen readers
- ARIA Landmarks
- Adjustable font size and spacing
- Magnify on hover
- Motion control
- Labels for switches
- Strikethrough disabled buttons
- An inclusive form display mode
- Mandatory field appearance
- Custom error messages
- Flash screen notifications
Screen readers
With the default support for all popular screen readers, users can understand the information on the screen easily and always be aware of where they are in the interface.
ARIA Landmarks
ARIA Landmarks can be enabled in Zoho CRM, allowing users to understand the structure of the interface and quickly navigate between sections where their attention is needed.
Adjustable font size and spacing
Get better visual clarity on the information you are working with by easily increasing the font size as well as adjust the spacing between characters.
Magnify on hover
Hover over elements or texts that are hard to see or read, and press option (on Mac) or alt (on windows) to magnify the text on demand for better clarity.
Motion control
Get complete control over the animations in Zoho CRM, so users with vestibular impairments can reduce or outright remove animations that may induce dizziness or nausea.
Labels for switches
To help users who have challenges perceiving colors, all the switches inside Zoho CRM have labels that indicate their state.
Strikethrough disabled buttons
Disabled buttons can be visually indicated with a strikethrough in addition to colors, allowing users to identify them at a glance.
An inclusive form display mode
Instead of navigating between all the fields of a record form in Zoho CRM, you can condense the form just to show the mandatory fields that require their attention.
Mandatory field appearance
Instead of a color highlight to mark mandatory fields, you can indicate mandatory fields with an asterisk or have a prominent display of the "REQUIRED" text.
Custom error messages
The default error messages can now be customized to include a symbol as well as an inclusive color that is visible to users with color blindness.
Flash screen notifications
In addition to the visual icon at the top, the Zoho CRM interface can be made to flash twice to indicate to users that there is a notification that requires their attention.
Motor
Your team can navigate and work inside Zoho CRM with simple shortcuts and even use their voice as they close deals and contribute to your sales operations.
- An expanded library of keyboard shortcuts
- An intelligent voice assistant
An expanded library of keyboard shortcuts
In addition to standard keyboard shortcuts, users can create custom shortcuts for navigation and frequently performed actions in Zoho CRM.
An intelligent voice assistant
You can take the help of our AI assistant Zia, and issue voice commands to navigate and complete your tasks.
Interaction
Get your team's attention on the right set of information with tools that help them focus.
- Reading focus
- Underline links
Reading focus
If you get distracted easily, the Reading focus feature helps you fade out everything outside of the area around your cursor to help you focus on the information in front of you.
Underline links
Links contain vital information and help you navigate around Zoho CRM. To set them apart from the standard text in Zoho CRM, they can be underlined as an added layer of distinction.
