Quebec-based cabinet manufacturing company increases productivity with Zoho CRM
"Zoho CRM gives us a picture of our pipeline, which is what moves our organization forward."
The company
Armoires AD+ has been a trusted name in the manufacturing and installation of kitchen cabinets for over 30 years. Under the leadership of President Dany Gilbert, their team of over 100 dedicated employees successfully completes 60 projects a week, ensuring top-notch quality and customer satisfaction. With three stores across Quebec, they continue to bring exceptional craftsmanship and innovative designs to homes throughout the province.
The challenge
Armoires AD+ faced significant challenges in communication and planning, often relying on manual processes like copying and pasting information, using the Outlook calendar for scheduling, and printing out schedules for each workstation. This approach, coupled with using spreadsheets for follow-ups, made it difficult to coach the sales team effectively, and derive true , real-time insights into marketing strategies via analytics.
- Industry typeManufacturing
- EmployeesAbove 100
- Type of businessB2C
The solution
To overcome these inefficiencies, the company partnered with BSP, a Zoho Premium Partner, who helped them implement Zoho CRM. Armoires AD+ found that Zoho CRM integrated seamlessly with their existing systems, provides insightful dashboards, and automated their customer management processes. Within four months, the sales team at Armoires AD+ quickly adopted the Zoho CRM platform and saw increases in productivity levels.
Watch the detailed video to discover how Armoires AD+ overcame business challenges by implementing Zoho CRM.
"Zoho CRM gives us a picture of our pipeline, which is what moves our organization forward."
Dany GilbertPresident, Armoires AD+
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