Build game-changing solutions for complex business problems

Extend CRM beyond customer relationship management. Build vertical solutions and custom applications that align with your business strategy. Integrate with apps you already use and unify your business ecosystem under a single umbrella.

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Advantages of the Zoho CRM platform

  • Scalable

    Start small and add functionalities as you grow—or build a full-fledged solution. Our platform scales on demand.

  • Cohesive

    Work with systems you already have. Connect apps with Zoho CRM using REST APIs and pre-built integrations.

  • Agile

    Use pre-engineered solution blocks to assemble unique solutions in no time. Go from the drawing board to deployment 50% faster.

  • Reliable

    We have 20+ years in the industry; 300,000 businesses worldwide trust us with their data.

  • Flexible

    Build custom solutions, UI components, and workflows, and run your own scripts—all from a single platform.

  • Secure

    Our platform's built like a fortress to keep your data secure and your business growing. Explore security at Zoho.

Diverse tools to build powerful solutions

From IT leaders to sales executives, anyone can build custom solutions with our toolkit.

Module 360: Powering endless possibilities with Zoho CRM

Module 360 is the core architecture upon which Zoho CRM is built. Security, flexibility, and scalability form the cornerstone of this architecture, enabling you to optimize and customize operations suited for unique business needs.

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Customize with clicks, not code

Optimize the Zoho CRM platform to cater to unique use cases. Build nuanced workflows, create custom modules, map out expansive business processes, or design unique user interfaces and actions—all without writing a single line of code.

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Code your way to unique customization

Replace clunky, bloated, and fragmented software with a universal solution that's quick, effective, and connected. Let your developers create custom apps, portals, mobile apps, services, or workflows via our reliable architecture and achieve faster revenue cycles.

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1,100+ apps ready for integration

Leverage pre-built integrations across sales, marketing, finance, service, ERP, telephony, and automation apps. Use REST APIs to connect legacy apps and homegrown tools. Connect all your applications to the CRM platform to collate data, automate workflows, trigger logical sequences, and enhance collaboration.

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A CRM for every industry

From retail to real estate and customer service to construction, create custom solutions tailored to your industry. Accommodate every use case, workflow, and business need to gain competitive advantages and boost user efficiency.

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Secure, compliant, and ready for your business needs

At Zoho, we're obsessed with security. That's why we adhere to global privacy standards and comply with laws around the world, including GDPR, HIPAA, SOC, and more. WCAG compliance ensures Zoho's CRM platform is accessible and friendly to all users.

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One platform, multiple solutions

With its low-code and pro-code tools, Zoho CRM's inclusive platform empowers anyone in your organization to develop custom solutions for critical business problems rapidly.

Vertical solutions

Our platform + your domain expertise = hyper- personalized business applications built in record time. No IT overhead. Reduced time to market. Cost-effective.

Legacy modernization

Move from archaic to avant-garde. Migrate from legacy systems to Zoho CRM with all your data, workflows, processes, and communications intact.

Custom app solutions

Introduce niche functionalities. Refine existing functionalities. Customize the CRM platform to solve urgent problems.

Digital transformation

Gain instant value for your investment and achieve agility. Build multi-tenant systems to handle any complexity in no time.

Automate processes

Automate repetitive tasks. Streamline information flow. Save time and improve efficiency across applications with predictable actions.

Project management

Manage projects from start to finish, untangle complexities, and operate as a team to attain peak efficiency.

Manage workflows

From simple data transfer to multi-stage and multi-app operations, simplify your processes with intelligent workflows.

Collaboration

Establish team spaces where stakeholders can work together cohesively. Share insights, updates, and