Prioritize selling while Zia handles the daily grind
Tap into the power of AI to optimize your sales operations at any scale by focusing on primary selling activities and letting Zia handle the rest.
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Generative AI
Set up, personalize, and work with your CRM data with AI assistance at every stage. Zia can create modules, reports, and workflows in seconds, as well as retrieve any data you ask for, turn images into Canvas views, and more.
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Prediction
Stay a step ahead with Zia's spot-on predictions of key customer data points and events in your sales cycle.
Identify and mitigate the risk of customer churn through Zia's churn scores. For subscription-based records, Zia also indicates the product or service from which a particular customer might churn.
AI forecasting
Harness revenue predictions from your users' sales forecasts and detect anomalies in their target accomplishments. Derive insights into forecast performance, identify high-priority deals, identify gaps between targets and achievements, and get suggestions on how to close these gaps.
Recommendation
Use Zia's recommendation capabilities to suggest appropriate products, services, and solutions to your customers to improve their experiences and strengthen their connections with your brand.
Zia assists you in identifying the product or service that a potential customer is most likely to be interested in, enabling you to recommend it to them and take advantage of upselling and cross-selling opportunities.
Data enrichment
Enhance the quality of your data by reducing the chances of inaccurate or missing information through data enrichment. Zia will gather additional details about your leads and customers from the internet using the initial information you've given, as well as extract information from email signatures.
Anomaly detection
Identify and notify relevant stakeholders about unusual or outlying events that represent significant deviations from expected trends. Address negative trends and capitalize on positive ones.
Automation
Let Zia identify repetitive business activities you can automate and suggest workflows, macros, and owner assignment automation.
Business intelligence
Watch Zia transform your CRM data into a range of valuable business insights that can assist you in comprehending and improving your business's performance.
Decide on your business strategy for upcoming quarters by setting meaningful business goals guided by Zia's insights. These suggestions include optimal overall targets you need to hit, the factors that influence target achievement, and the actions you can take to achieve predicted targets.
AI for emails
Maximize the potential of emails in order to engage with customers effectively, gain insights into their needs, and address issues to drive optimal results for your business.
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AI for calls
Get your call audio recordings transcribed into plain text and a call transcription dashboard, where you can view information such as your minute limit for a particular month, minutes spent, minutes remaining, and so on. Obtain details like customer sentiments, intents, and emotions, as well as summaries from your call transcriptions.
Vision AI
Make sure your images are accurate and free of duplicates, and use Zia's Vision AI capabilities to extract and map fields from images into records effectively.
Create or update records in a flash with Zia's intelligent character recognition (ICR), which extracts key information from images and maps them to relevant record fields.
Voice of the customer (VoC)
Stay on top of what customers are saying about your brand across multiple channels. Use a wide range of charts to understand customers' needs and preferences. Gauge their views of your competitors to determine where you stand in the market. Align your business operations with your customers' requirements and improve their overall brand experience.
Custom AI
Extend your AI capabilities beyond Zia's native offerings by using QuickML. Create your own machine learning models and develop custom AI functionalities that suit your specific business requirements.
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