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Team Users Team users are similar to regular CRM users but differ in terms of capability and data access.
Let's say you're a team user; you'd have full access to the data modules called team modules specific to your team and limited access to organization wide modules, which are fully accessible by regular organization (or org) users.
This license is ideal for all non-sales users, like marketing, support, legal, finance, and others.
Collaborate seamlessly across different departments within CRM.
Support Premium: 24/5 live chat and phone support with maximum 3 hours initial response time.
Enterprise: 24/7 live chat and phone support with maximum 1 hour initial response time. (minimum 50 user licenses)
Get Priority Phone & Email Support. Classic support (8x5) is included by default in all paid plans.
Other Add-ons
Data Backup
Maintain a weekly or one-time backup of your CRM data in a downloadable format
File Storage
Allows you to save more attachments, images, and documents to your CRM account.
Portal Users
Portals help you provide restricted CRM access to external stakeholders.
Data Storage
Helps you add more data records across all modules.
Online Training
Master Zoho CRM with our expert-led training and maximize your team efficiency.
Note: Add-ons like file storage, data storage, data backup, and portal users are available by default in all paid CRM plans. You can check detailed limitations here.
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If you're looking at licensing more than 5000 users,