Make the most of your help desk

Best practices, product deep dives and help desk insights to help you streamline your customer service.

Day
Time
Title
  • Fourth Wednesday
    11 AM to 12 PM EDT
    Blended Conversations for powerful customer service experiences in Zoho Desk
    By Ramya B

    In today's digital-first economy, brands should resonate with customers through instant and personalized communication. Customers must have easy access to resolution through a convenient channel. This is why Zoho Desk is now integrated with two powerful messaging tools - the Instant Messaging Platform and Guided Conversations - a complete self-service platform. These tools will enable fast resolution and end-to-end systematic self-service. To know more about the features, join our webinar.

    By Ramya BCustomer Success Expert