Delighted Customers Improve customer retention with an unparalleled service experience

Impress customers with the way you work

Customers want a hassle-free service experience. Zoho FSM helps you deliver this with features that promote smooth servicing.

Send field agents equipped for the job

Send a skilled field agent to the job site at the right time every time. The Dispatch Console supplies your dispatcher with all the information necessary to ensure timely servicing. With efficient inventory management and a list of parts required for the job available on the mobile app, your technicians can reach the job site with all the necessary materials to execute the job well. You can also further aid your technician with customer preferences and service history.

Offer multiple payment options

Multiple currencies, taxes and online and offline payment channels ensure that customers across the globe can transact with your business effortlessly.