MDM Self-Enrollment by Users

Table of Contents

Overview 

Mobile Device Management (MDM) is a comprehensive solution for IT administrators to effectively manage, monitor, and secure mobile devices used within the organization. Zoho Mail uses ManageEngine's Mobile Device Management to protect sensitive data within your mobile apps. MDM enables administrators to restrict certain actions within the mobile apps, such as enabling access restrictions, email account restrictions, enforcement of security policies, and other app-specific limitations. When you use your personal devices for work, MDM provides a secure way to separate and manage your work-related data on your devices.

Once administrators configure and enable MDM for your organization, a comprehensive inventory of all managed mobile apps that will be used for work will be created. Administrators will then enable the required apps for you to download to your devices, ensuring that only authorized applications are installed. This contributes to a standardized and secure app environment.

Note: 

  • Once your organization administrator configures MDM in Zoho Mail Admin Console,  you will not be able to use Zoho Mail app in your mobile devices before completing the self-enroll process.
  • Ensure you have the Enrollment URL provided by the administrator ready.

Self-enrollment for Android users

Note: 

  • The enrolling device must be running Android version 5.0 or later versions.
  • The enrolling user's device should not already have an existing work file on their device.

Follow the below steps to complete self-enrollment on Android devices:

  1. Download the ManageEngine MDM App from Google Play Store.
  2. Open the MDM app downloaded on to your device.
  3. Click Enrollment URL/SMS in the Device Enrollment page.
  4. Enter the Enrollment URL shared by your administrator.
  5. Sign in using your Zoho account credentials and click Enroll in the Self enrollment page.
  6. Click Proceed to create a Work profile on your device.
  7. Click View to read the terms and conditions. Once you've read the terms, click Accept & Continue to set up your work profile.
  8. Wait till your work profile gets created. Once done, click Next.
  9. Close the ME MDM app. You can access the downloaded MDM app in your phone's work profile section.
  10. Open the ME MDM and navigate to the App Catalogue section to view the list of apps available. 
  11. Click and install the available apps.

The installed applications will be available in your mobile's work profile section. You can now log in using your credentials. Contact your sysadmin if you face any issues.   

Self-enrollment for iOS users

Note: 

The enrolling device must be running iOS version 5.0 or later versions. 

Follow the below steps to complete self-enrollment on iOS devices:

  1. Paste the Enrollment URL shared by your administrator in the browser.
  2. You'll be redirected to the MDM login page.
  3. Login using your Zoho account credentials.
  4. Click Enroll on the self enrollment page that appears. 
  5. Select the terms and conditions of use checkbox and click Continue.
  6. Click Continue to download the MDM Profile to your device. 
  7. Open the settings app on your device and select the downloaded MDM profile at the top of the settings listing. If you can't find it, navigate to the VPN & Device Management section in your device settings and select the downloaded MDM profile.
  8. Click Install in the installed profile page.
  9. Enter your device Passcode. 
  10. The MDM App Catalogue will be downloaded to your device. 

Once the MDM app catalog is downloaded to your device, the MDM app will automatically install on your device. If the MDM app is not automatically installed, you can manually download the MDM app and other desired apps from the App Catalogue by clicking the Install button. You can also install applications later from the App Catalogue section in the MDM app once it has been installed.

All the installed apps will be available in your mobile's apps section. You can now log in using your credentials. Contact your sysadmin if you face any issues. 
 

Note:

  • Once users complete the enrollment process, administrators can then add them to their respective groups from the Admin console. 
  • Administrators should ensure that users have enrolled their devices before adding them to the Conditional Access groups.

 

 

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Write to us: support@zohomail.com