What is a cookie?
A cookie is a small text file that's stored on your computer or other internet-connected device in order to identify your browser, provide analytics, and remember information about you, such as your language preference or login information. They're completely safe and can't be used to run programs or deliver viruses to your device.
Cookies set by Zoho Meeting
Zoho Meeting uses cookies to identify individual visitors' preferences and their behavior on the website. These cookies provide customers with a better collaboration experience and serve the visitor consistently over multiple visits. It remembers visitor information such as user preferences, account settings, and languages.
We use different types of cookies, local storage objects, session storage, indexedDB, cache storage, and similar technologies, each storing a different set of data. These cookies are necessary with the loading or functioning of your meeting sites.
What are these cookies used for?
The cookies set by Zoho Meeting are broadly used for meeting functionality purposes. The user agent, device, and IP location aren't collected. Instead of storing the IP address, the country name is inferred and stored in the application. A cookie's domain attribute specifies which hosts are allowed to receive the cookie when a request is made. Each cookie has a specific expiry period (session ttl) once it's set.
Cookie details
The following cookies are placed in the visitor's browser to track and enhance the session experience.
Strictly necessary cookies
| Cookie name | Purpose | Validity |
| CT_CSRF_TOKEN | Website security | Session |
| CT_CSRF_TOKEN_slauth | Website security | Session |
| com_chat_owner | Shows notifications from a single tab when the chat bar is loaded in multiple tabs | 1 minute |
| com_avcliq_owner | Shows notifications from a single tab when the chat bar is loaded in multiple tabs | 1 minute |
| ZWB_CSRF_TOKEN | Website security | Session |
| GUEST_DETAILS | Validate guest user | Session |
| Stateless_auth | Authenticates and identifies guest users (users other than the host). | 1 day |
| stateless_auth | Stores the user org ID and user unique ID for authentication | 1 day |
| ZMEET_NON | Random value generated and included in the Content Security Policy header, and used in HTML to secure inline scripts or styles | 2 days |
| ZM_cohost_[0-9]{10}$_token | Authentication of the in-session co-host in the particular domain | 1 day |
| ZMEET_CSRF_TOKEN | Authentication of the user in the particular domain | 7 days |
| meeting-cookie | Sets the custom domain redirection server | 7 days |
| RTCPLATFORM_CSRF_TOKEN | Website security | 1 Month |
| x-client-access-token | Used for user validation | 1 Month |
| zcglobal_cookie_optOut | Remembers the cookie preferences of the website visitor | 30 days |
| ZM_SOURCE_ | Used to store the old url of the user during refresh | 1 min |
| ZS_CSRF_TOKEN | Website security | Session |
Functional cookies
| Cookie name | Purpose | Validity |
| functional-participantName | Remembers the user name for future sessions | 90 days |
| functional-electronCookieVersion | Checks if the desktop app is already downloaded | 180 days |
| functional-[0-9]{10}$_in_app_notify | Notifies the host when someone enters or exits the meeting | 1 day |
| functional-[0-9]{10}$_att_notify_chime | Plays entry or exit notification sounds | 1 day |
| functional-[0-9]{10}$_in_app_chat_notify | Notifies the host when there are new chats | 1 day |
| functional-[0-9]{10}$_chat_info | Checks if the chat info banner is dismissed | 1 day |
| functional-[0-9]{10}$_tool_bar_animate_status | Checks if the "Always show toolbar" setting is enabled | 1 day |
| functional-[0-9]{10}$_att_join_status | Notifies the organizer when a new attendee joins | 1 day |
| functional-zm_auto_join_ | Helps the user join the meeting automatically | 1 hr |
| functional-[0-9]{10}$_project_question | Checks confirmation for the projecting question | 1 day |
| functional-Annotator_app_downloaded= | Checks if the app is already downloaded | No expiry |
| functional-mac_join_downloaded= | Checks the availability of the launcher | 365 days |
| functional-zohoMeetingLauncherVersion | Checks the availability of the launcher | 365 days |
| functional-ZMEET_NATIVE_APP_LAUNCHER | Checks the download status of the new native app launcher | 365 days |
| functional-nativeAppDownloadShown_ | Checks the display status of the new native app launcher | 24 hrs |
| functional-crmtrialCancelled | Manage trial cancellation | 365 days |
You can learn more about Zoho's cookie policy here.
How does the Zoho Meeting cookie bar help visitors manage cookies?
Cookie consent is the legal requirement to obtain consent from website visitors before setting cookies on their devices. Ensuring cookie consent is also critical to building trust with website visitors.
With its intuitive cookie consent bar, Zoho Meeting makes it easy to comply with data protection regulations like GDPR and offers your visitors a seamless experience.
How can your visitors manage cookies?
Most browsers let users control and manage cookies by allowing them to choose their preferences under the Settings or Preferences tabs of the respective browsers. However, please note that if your visitors disable the cookies, Zoho Meeting may not remember the user preferences for the future sessions.
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
- Ulaa
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera
- Opera Mobile
If you have any questions or need any more information on cookies placed by the Zoho Meeting application, please email us at support@zohomeeting.com.
Disclaimer
This page will be revised and updated in correspondence with changing rules and regulations about cookies. Please revisit this page periodically to stay informed of any changes. If you have questions or would like further information, please write to us at support@zohomeeting.com.