Why Zetail?
Understand and leverage customer data like never before. Design loyalty programs to transform one-time-visitor into lifelong customer. one-time purchase into repeat sales
your repeat revenue. Bring back lost customers. Build brand visibility & image, and much more.
Transform your business with Zoho RetailIQ
Unlock intelligent customer insights
Unify data from every touchpoint: Connect data from POS systems, in-store surveys, social media, offline purchases, POI data, foot traffic, website visits, and ratings. Gain a complete view of customer interactions across all channels.
Uncover patterns and boost retention: Merge and analyze your data to form connections, discover patterns, and note trends. Make smarter decisions to drive customer retention and loyalty.
Drive sales with hyper-personalized campaigns
Understand your customers: Merge data from your POS, website visits, and in-store interactions to build a complete 360-degree customer view. Identify shopping patterns, preferences, and engagement history to craft experiences that truly resonate.
Boost engagement and ROI: Create personalized promotions, discounts, and rewards based on shopping behavior and preferences. Send timely, event-based offers for special occasions to increase sales and strengthen customer loyalty. Launch highly-targeted campaigns that hit the bullseye every time and watch your ROI skyrocket.
Bring back lost customers with loyalty programs
Turn first-time shoppers into repeat buyers: Create a loyalty program tailored to your niche and re-engage lapsed customers effortlessly.
Drive retention and increase customer lifetime value: Use data-driven insights to offer rewards that keep customers returning, strengthening brand loyalty and fueling business growth.
Connect and engage across every channel
Meet shoppers where they are: Reach them on social media, WhatsApp, email, and SMS with news on your latest offers, product discounts, flash-sales, and much more.
Boost engagement and sales: With Zoho RetailIQ, you can send promotions, answer questions, send birthday wishes, offer anniversary rewards, initiate feedback surveys across channels, and turn casual shoppers into lifelong customers.
How can Zoho RetailIQ help your retail store thrive in these evolving customer trends?
360° understanding of customer behavior
Enhanced marketing effectiveness
Increased repeat footfalls via push notifications
Amplified recovery of lost customers & casual clients
Increased customer retention & CLV
Enhanced brand visibility & connectivity