Getting Started
Adding SalesIQ code to website
Learn how to add the Zoho SalesIQ code for visitor tracking and live chat on your website.
Customize Pre-chat forms
Customize Pre-chat forms and add input fields to get the required data from the visitors before they initiate a chat.
Enable GDPR
Make your brand GDPR complaint and get visitors' consent before they visit your site.
Operator Chat Window
Improve your support with the all-new SalesIQ operator chat window.
Resources
Canned Replies
Reduce response delay by sending out pre-defined messages to visitors.
Small Talk
Converse with your visitors in a casual, informal language based on predefined responses.
Business Terms
Business terms are a collection of terminologies used as synonyms when referring to the same thing that can be used to train your Answer bot to respond more accurately.
Articles
Collection of help guides that operators can use to help solve visitors' issues or display them in self-help section.
Developers
Widgets
Widgets are user interfaces that can be built as a part of SalesIQ's platform to display information related to a conversation and do certain actions.
Form Controllers
Form controller controls the operation of forms inside the widgets.
Answer Bot
Introduction to Answer bots
The Answer Bot is a smart support assistant that converses with a website visitor based on the resources available on your portal.
Codeless Bot
Introduction to Codeless bots
Blocks in Codeless Bots
Action Blocks in the Codeless Bot
Visitors
Companies
Signing a B2B deal is a complex task for any business. B2B relationships involve various stages such as engagement, analysis, adoption, expansion, and retention. Processing all the steps in different applications often leads to exhaustion and slipped deals. Using our Companies section, you can manage all the steps right inside SalesIQ.
