Know who's on your website

Get a real-time view of your website or app traffic right on your mobile device, sorted into hot, warm, and cold leads using criteria you've already set, along with website visitor tracking data.

Receive live visitor notifications

Get notified each time a visitor lands on your website or app. With CRM integration, the notification also indicates if the visitor is a high value lead or an existing customer.

View visitor history and information

Get a list of all your past website visitors, complete with information like their activity on your website or app, traffic source, and the personal details they've given you.

Never miss a chat again

You don't have to be tied to your desk for fear of missing out on important opportunities. The SalesIQ mobile app keeps you notified of all incoming chats and calls.

Polish your replies on the go

Refine your chat replies in a click and respond better with no extra effort with the Writing Assistant.

Engage leads on WhatsApp

Update and send approved WhatsApp templates directly from your mobile app to re-engage leads without delay.

Edit media before sharing

Use markup tools to edit multimedia files—highlight important aspects, blur sensitive info, or even trim videos—before sharing them via chat.

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That's just one of the 25+ upgrades in Nova '25 designed to help you respond faster, convert better, and wow customers at every touchpoint.

Make or receive audio calls

Take your sales and support to the next level by using audio calls to answer complex customer questions. If a call goes unanswered, visitors can leave voicemails.

Get conversation summaries for quick context

Skip the scroll. Get a quick summary of any conversation before replying, so you have all the key information to act quickly.

Stay organized with conversation tags

Quickly tag and categorize chats to streamline follow-ups and team collaboration.

Respond to FAQs in a click

With Canned Responses, you no longer have to type out the same answer a billion times. Look up pre-saved replies to common questions and respond in a single tap.

Customize your app settings

Set your status as busy or available and choose what you want to be notified of in your SalesIQ mobile app.

Collaborate with your teammates

Talk to your teammates individually or in a group using the internal operator chat. You can also announce new offers or updates using the message board so your team is on the same page.

Stay connected to your customers and teams anytime, anywhere.