Trusted by great brands
Assist
Help clients find properties based on their needs.
Retain
Support clients throughout their journey to retain them or even get recommended.
Automate real estate customer engagement
Deploy chatbots to recommend properties to prospects based on type of property; location; proximity to schools, hospitals, or markets; and their overall budget, and even help schedule site visits.
Bridge the client-agent gap
Instantly answer client queries regarding listings, property details, and contract conditions throughout the real estate customer journey via live chat. Provide expert opinions, share files, and even easily switch to an audio call when a chat no longer suffices.
Provide multichannel assistance for a frictionless customer journey
Handhold your real estate clients throughout their dream home purchase. Be available for assistance at their fingertips with instant messaging channels so they can contact you easily to arrange viewings, ask questions about a property they're consideing, understand legalities, all in real time.
Boost your in-app engagement
Provide unparalleled service and enhance customer satisfaction by offering instant assistance to potential buyers and sellers by integrating live chat on your mobile app with Mobilisten—our mobile SDK available for Android and iOS apps.
Enable clients to look up answers
Create a live chat knowledge base with frequently asked questions or topics such as brokerage conditions and fees; any hidden costs; documents needed for a lease, purchase, or sale; and the like. Clients can access these right from the chat window before reaching out, or they can be used by your knowledge base chatbot as responses to customer queries.
Route chats directly to the right people
Improve real estate customer experience by reducing annoying transfers between agents and cutting resolution time. Let users choose the department they want to connect to, or use smart chat routing rules to direct them to the right agent instantly.
Support expats in their own language
Speaking your client's language is so much more important in an industry like real estate when your target segment includes people looking for a home in a new state or country. Delight all your clients by responding in their native language with automatic chat translation.
View and manage client data from a single place
Stay up to speed with your prospect and client information, pages viewed, appointments, and their past chats and engagements with your business—all without having to navigate multiple software tools. You can even push data to CRM, update support tickets, or schedule or postpone a visit.
Gather client feedback for better service
Your current and past clients can serve as some of your best advocates and lead generators. Get client feedback after every interaction so you can strive to make a good impression and retain them or even be recommended to everyone in their social network.
