- Feature bytes
- Feature explainers
- Webinars
- Thought leadership webinars
- Product webinars
- Happy customers
- Partner videos
- Training videos
- Case studies
Feature bytes
Nova '25: 30+ new features and enhancements
Here's Nova '25—Zoho SalesIQ's blast off into the future, with a whole galaxy of new features to make your chats smarter.
Two generations, one mission: stellar customer support
Millennials or Gen Z, every support style shines with Zoho SalesIQ—from calls to chats, your team gets what they need to deliver great service.
Enjoy holiday moments that matter with SalesIQ
Discover how Zoho SalesIQ keeps your business running smoothly this holiday season so you can focus on celebrating, not stressing.
Maximize ecommerce sales in 60 seconds
See how Zoho SalesIQ transforms your ecommerce store with real-time engagement, personalized experiences, and seamless in-chat payments.
Bridge language gaps with SalesIQ's multilingual bots
Check out how SalesIQ's multilingual bots can bridge language gaps on your website, providing a smooth experience for global visitors and customers.
Identify and fill gaps in your knowledge base with UAQs
Capture questions unanswered by the bot with UAQs to identify and fill gaps in your knowledge base.
Chatbots that fit your needs: scripted and codeless
Choose between SalesIQ's scripted and codeless chatbots that perfectly match your business needs.
Provide instant assistance to your mobile app users
Provide instant chat support to your mobile app users with Mobilisten—SalesIQ's Mobile SDK.
Focus on the right leads to boost your conversion rates
Leverage live visitor insights and lead scoring to prioritize leads and improve your conversion rates.
Get started with Zoho SalesIQ in 5 simple steps
Learn how to kickstart your customer engagement journey with Zoho SalesIQ, a powerful live chat software.
Make your customers and employees happy with SalesIQ
Give your support team the right tools to make their job easier and help them delight customers.
Enable one-click customer calls on your website
Let customers call your support agents by just clicking a button on your website, with no additional software.
Enhance support conversations with our OpenAI integration
Integrate OpenAI (ChatGPT) with SalesIQ for improved support conversations and productivity.
Deploy chatbots in your instant messaging channels
Automate query resolution on Instagram, WhatsApp, and Facebook Messenger with chatbots.
Boost mobile app engagement with our mobile SDK
Add live chat to your mobile app with our mobile SDK, Mobilisten to give app users a window to reach you.
Feature explainers
Build chatbots with Zobot
Automate your engagement and support customers round-the-clock with our chatbot builder, Zobot.
Answer common queries with our AI-driven Answer Bot
Provide instant responses to common customer questions with our ready-to-deploy AI chatbot.
Organize your chats better with Tags
Categorize chats, contacts, and companies that have contacted you with tags to find them easily.
Observe and train support agents with Conversation Monitor
Optimize training of new support agents by discreetly monitoring their customer chats and calls.
Integrate OpenAI with SalesIQ for better support conversations
Improve the quality of your support responses and efficiency with our OpenAI (ChatGPT) integration.
Webinars
Thought leadership webinars
The ‘Gram playbook: Grow your ecommerce store on Instagram
Watch this interesting chat between our marketing head and four inspiring entrepreneurs who’ve scaled their businesses with Instagram.
AI marketing unplugged: Beyond buzz to real results
Tune in to an insightful panel discussion on the role of AI in content creation, design, digital strategy, and product marketing.
AI-powered live remote assistance for faster, reliable IT support
Watch a discussion between our product marketers and customer support lead on the role of AI-powered live remote assistance for customer support.
The holiday playbook: expert strategies to tackle the holiday rush
Join our panel of experts as they discuss how marketing, sales, and support teams can tackle holiday season challenges.
Decoding localization: Strategies for regional marketing success
Watch our regional marketers discuss the benefits, challenges and strategies for regional marketing success.
CX Roundtable - Keeping customers' interest at the heart
Join our marketing manager and our panel of experts as they discuss CX, Zoho's strategies, and how AI can elevate CX.
The social media shift - Navigating B2B's social marketing
Check out our experts' discussion on the evolving landscape of B2B social media marketing, engagement, and AI.
Scaling customer support from 100 to 100 Million customers
Hear insights from our Global Customer Success Head on his 20-year journey and the evolution of Zoho’s support.
Sales playbook for the AI era: Optimize for faster closures
Watch our sales leaders discuss evolving prospect expectations, how to connect instantly, and AI's impact.
Align internal, external, and corporate communication to drive growth
Learn how cohesive communication within, between, and outside an organization drives growth.
Customer retention and the art of nurturing customers
Watch our marketing managers discuss the importance of retention and strategies that work.
Decoding the framework of mobile engagement for business growth
Understand how mobile app management and engagement help businesses boost growth.
AI in customer service: The present and the future
Watch the discussion between our AI experts on the impact AI has on customer service along with business examples.
Startup marketing from day 1: Insights and strategies
Learn how startups should approach marketing from Yaagneshwaran Ganesh, Co-founder of SaaS Sprints.
Optimize your startup marketing with Zoho SalesIQ
Understand the marketing challenges startups face and how Zoho SalesIQ can help along the way.
Augment your self-service solutions to delight customers
Enhance productivity and customer experience by integrating SalesIQ's chatbots with Zoho Bookings.
Keeping customers at the intersection of everything we do
Learn why product managers need to understand customer pain points and how they solve them.
Nurturing a community to improve your customer experience
Learn how communities enable businesses to grow, sustain, and scale their offerings.
How communities can improve your business
Learn the scope of communities in today's business scenario and how it helps businesses of various sizes.
Reduce churn and retain your customers
Learn why churn happens and what you can do to reduce churn and retain your customers.
Role of UI & UX in improving customer experience
Learn how to leverage UI and UX to understand, influence, and improve your customer experience.
Tried-and-tested sales tactics to boost conversions
Optimize each stage of your sales process—from prospecting to final purchase—with these sales tips.
Importance of human touch in lead nurturing
Learn the importance of a human-centric approach to lead nurturing to improve customer relationships.
Business use cases of Zoho SalesIQ
Learn how SalesIQ helps startups and SMBs, and its extensibility for every domain, from our early team.
Product webinars
Nova release '25: What's new in SalesIQ
Here's a quick walkthrough of the 25+ features and enhancements that are part of our new release, Nova '25, designed to help your teams do more—faster.
Getting started with Zoho SalesIQ
Learn the basics of Zoho SalesIQ in this beginner-friendly session. Understand how to set up, customize, and start engaging your website visitors.
SalesIQ for Startup success
Explore how startups can easily kickstart sales, marketing, and support from day one with Zoho SalesIQ.
Boost law firm client engagement with SalesIQ
See how Zoho SalesIQ helps law firms build trust and streamline communication through real-time chat assistance and chatbots.
Connect Instant Messaging channels
Learn how to manage all your customer conversations from WhatsApp, LINE, WeChat, and more, right from the Zoho SalesIQ dashboard.
Integrate SalesIQ with Zoho CRM
Discover how integrating Zoho SalesIQ with Zoho CRM helps you capture leads, sync chats, and manage prospects effortlessly—all in one place.
Getting started with chatbots
Turn conversations into conversions with Zoho SalesIQ’s codeless bot builder for personalized, engaging chatbots.
Engage and support better with SalesIQ mobile app
Never miss a chat! Learn how to use the Zoho SalesIQ mobile app on Android and iOS to assist customers instantly.
Personalized chatbots for sales and support
Learn how to make personalized chatbots that change their behavior based on the audience to boost sales and enhance support.
Zobot 101 (Part 1) - Answer Bot and Zobot
Learn the fundamentals of Zoho SalesIQ’s Answer Bot and Zobot—everything you need to get started with setting up automated chatbots.
Zobot 101 (Part 2) - Build chatbots without any code
Get a complete overview on how to create, customize, and deploy chatbots with Zoho SalesIQ’s Codeless Bot Builder.
Zobot 101 (Part 3) - Chatbot integrations and Plugs
Learn how to use Plugs for advanced custom actions and integrations, unlocking powerful ways to extend your chatbot’s capabilities.
Zobot 101 (Part 4) - Deluge scripts and other chatbot platforms
Explore advanced chatbot automation using Deluge scripts and other bot builders to create powerful and customized customer interactions.
Chatbots for ecommerce
Learn how to boost sales and enhance customer support on your online store by creating custom ecommerce chatbots.
Bring your apps inside SalesIQ with Widgets
Learn how to bring your external apps into Zoho SalesIQ with widgets and view key data directly within the platform.
SalesIQ for mobile apps—mobile SDK
Discover how Zoho SalesIQ’s mobile SDK, Mobilisten, helps you engage, target, and support users directly within your business's mobile app.
Maximizing holiday season revenue with Zoho SalesIQ
Learn how SalesIQ can help grab buyers' attention, boost engagement, and increase holiday sales.
Skyrocket your instant messaging engagement with AI chatbots
Understand the factors impeding IM engagement and how chatbots can help you leave a lasting experience.
Boost sales team efficiency with SalesIQ's AI bot
Learn how automation using AI chatbots increases the efficiency of sales teams, with a detailed demo.
Integrate help desk and live chat for great customer support
Explore the pros/cons of help desk and live chat and how the two can create holistic customer support.
Enhance business performance with automation and AI
Optimize your business with our automation and AI features, and explore our upcoming enhancements.
Synergize business operations with 360° customer engagement
Check out how merging Zoho SalesIQ and Zoho CRM can boost your customer engagement significantly.
Driving conversations with our AI partnership with Haptik
Understand the combined benefits of SalesIQ and Haptik, and learn how to build an AI chatbot.
Happy customers
Zoho APAC streamlines Zoholics experience with SalesIQ
Here's how Zoho APAC used SalesIQ’s chatbot to simplify event information sharing, enhance attendee experience, and boost efficiency in conducting Zoholics.
Offineeds refines prospects’ touchpoints with Zoho SalesIQ
Check out how Offineeds refined their prospects' touchpoints and improved engagement with SalesIQ.
Our customers celebrate with us | SalesIQ turns 10
As Zoho SalesIQ turns 10, hear from our customers about the impact SalesIQ's had on their businesses.
myHQ automates engagement with SalesIQ’s AI bots
Watch how myHQ is using SalesIQ’s intelligent bots to engage prospects as their first line of communication.
Happy customers from Zoholics APAC 2024
Hear from Zoholics APAC'24 attendees about SalesIQ's impact on their customer engagement.
Fitness studio Body20 boosts sales with SalesIQ
See how Body20 uses SalesIQ to resolve prospects' queries and identify hot leads for follow-up.
Spaghetti Agency improves its conversion rate with SalesIQ
See how SalesIQ helps Spaghetti Agency boost conversion with campaign engagement insights.
SalesIQ simplifies lead acquisition and communication for Aliens Tattoo
Watch Aliens Tattoo talk about how Zoho SalesIQ has helped them connect, converse, and acquire leads.
BreadPartners enhances customer engagement with SalesIQ
Watch how BreadPartners achieved exceptional engagement with a lean team using SalesIQ.
Global Call Forwarding boosts customer engagement with SalesIQ
Check out how SalesIQ helped Global Call Forwarding streamline their marketing, sales, and support.
How Zoho uses SalesIQ
Check out how teams across Zoho have made the most out of SalesIQ and continue to scale with it.
Custom clothing store Apliiq delights customers with SalesIQ
Explore Apliiq's journey from a college dorm room project to a nationwide success with SalesIQ.
Fluitec International boosts conversions with SalesIQ
See how SalesIQ helped eco-friendly fluid treatment company Fluitec International improve sales.
The Farm AV improves sales and support with SalesIQ
Learn how an AV wholesaler improved sales and customer support with SalesIQ's live chat software.
Allen Berg Racing Schools increases ROI with SalesIQ
Watch Allen berg, CEO of Allen Berg Racing Schools talk about SalesIQ's impact on their ROI.
Partner videos
Training videos
Partner-exclusive walkthrough on SalesIQ's new release, Nova '25
Join our product marketer, Kiruthika, for a partner-exclusive walkthrough of the latest updates (25+ features and enhancements) to Zoho SalesIQ, our live chat and chatbot platform.
SalesIQ in action: Capabilities and opportunities
Understand SalesIQ's capabilities beyond live chat with an implementation case study.
How to market Zoho SalesIQ? | GTM Strategy
Explore the market potential of live chat and chatbot, and how you can market Zoho SalesIQ.
Case studies
Celebrating 10 years together | Partner tribute
Hear from our valued partners who've been an integral part of SalesIQ's journey over the last 10 years.
Caldere associates slashes blounce rate by 23% with SalesIQ
Hear from Vivek Gargav, Marketing Director, Caldere associates, about their experience with SalesIQ.
SalesIQ implementation at Aseguradora del Sur
Watch SalesIQ's partners from Ecuador discuss their implementation experience at an insurance company.