What a credential system actually changes
One system for scheduling and credential tracking means your team stays qualified, covered, and audit-ready without the manual work.
Compliance that doesn't depend on memory
Track every license and certification expiration in real time. Alerts go out before anything lapses, so your team is acting on renewals rather than reacting to missed ones.
No chasing, no guesswork
Managers see the full credential picture at a glance. Staff get their own renewal reminders. Everyone knows where things stand without a separate check-in or spreadsheet audit.
Everything in one place, accessible to the right people
Licenses, certifications, documents, and expiration dates are all stored against each employee profile. Staff can upload their own records, while managers can pull a report in seconds.
Everything you need to stay credential-ready
Scheduling and credential tracking are in one system, so qualified staff are always on the right shifts, and nothing expires unnoticed.
One place for every credential, for every employee
Store license numbers, certification types, issue dates, and expiration dates against each employee profile. Admins can pull up any employee profile to check current credential status before making staffing decisions.
Alerts that reach the right people at the right time
Set notification rules that match your renewal timelines: a 90-day alert for annual certifications, a 30-day alert for quarterly skills checks, and a same-day flag for anything that slips through.
Alerts go to managers, employees, or both—by email or push notification—based on rules you configure.
A report that shows what's expiring and when
The skills expiration report gives managers a clear view of upcoming credential renewals across the team, sorted by date, and filtered by role or department. Use it in your staffing review to catch renewals before they affect your schedule.
Credential tracking built for care teams
Compliance in care settings depends on accurate, up-to-date credential records. Zoho Shifts gives your team the visibility and alerts to stay on top of every renewal.
- Attach any credential type to employee profiles, including RN/LPN licenses, CNA certifications, CPR, BLS, DEA, and custom fields.
- Configure expiration alerts per credential type, with separate timelines for managers and staff.
- Configure escalation alerts for when a renewal goes unactioned.
- Use the skills expiration report to see what's coming due, filterable by role, department, or location.
- Keep credential data visible to the right people with role-based access.
More ways to simplifyhealthcare staffing

Scheduling
Build schedules faster, reduce conflicts, and maintain proper staffing coverage across every unit.
Explore scheduling
Time and attendance
Capture every punch accurately and turn every hour into payroll and audit-ready records.
Explore time and attendance
Leave management
Handle time-off requests, approvals, and coverage planning from a centralized system.
Explore leave management
Team messaging
Keep everyone connected with real-time communication for shift updates, coverage changes, and operational coordination.
Explore team messaging
Reporting and analytics
Gain deeper visibility into attendance trends, labor costs, overtime, and workforce performance with actionable reporting.
Explore reporting and analytics
Mobile app
Enable staff and managers to clock in, manage schedules, receive updates, and stay connected from anywhere.
Explore the mobile appFrequentlyAsked Questions
Any credential type your team uses for facility-specific requirements. You define the credential types and the expiration rules.
Alerts can go to employees, their managers, or both, based on their notification preferences. Once configured, alerts are sent to the appropriate recipients on the scheduled dates, and the notification type follows each individual's profile preferences.
Yes. The credential expiry report is exportable as PDF, XLS, or CSV files. Schedule audit reports are also exportable for up to 12 months of records.
Zoho Shifts is built on Zoho's security infrastructure, which includes SOC 2 compliance, encryption at rest and in transit, role-based access controls, and MFA support.


