Mastering social media with ease: SuperOps's journey to consistency and results with Zoho Social
- INDUSTRY Software
- TYPE B2B
How long have you been using Zoho Social?
I’ve been an active user of Zoho Social for the past year.
What solution were you using before Zoho Social, and what challenges did your business face?
Before Zoho Social, we used a mix of manual posting and basic tools that didn’t offer centralized management or analytics. It was hard to maintain consistency across platforms and track performance meaningfully.
It struck the perfect balance between affordability and features. The integrations with other Zoho apps was also a big plus, and the UI made it easy to start quickly without a steep learning curve.Pritica N
What do you like most about the product?
The intuitive interface and the powerful scheduling feature stand out the most. The ability to manage multiple channels in one place with visual clarity makes content planning seamless.
Why did you choose Zoho Social?
It struck the perfect balance between affordability and features. The integration with other Zoho apps was a big plus, and the UI made it easy to start quickly without a steep learning curve.
How do you/your team use Zoho Social daily?
We use it to schedule and publish posts across our social platforms, monitor brand mentions, and analyze post-performance. It’s become our go-to hub for all things social media.
What key challenges does Zoho Social help you overcome?
It helps us stay consistent with our content, saves time through bulk scheduling, and provides insights that help shape future strategy. It’s eliminated the guesswork in our social media process.
What benefits has your business experienced since using Zoho Social?
We’ve seen improved engagement due to better content timing, increased efficiency in our social media workflow, and more transparent reporting for internal stakeholders.
How does Zoho Social’s scheduling/publishing feature (or any other feature) support your content planning and publishing efforts?
The SmartQ feature, content calendar, and queue slots have been game-changers. They allow us to visualize and optimize our publishing schedule, ensuring posts go out at the best possible times for engagement.