Help Videos

Learn how to make the most of Zoho Social with these quick 2-minute help videos.

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04:54 Getting Started with Zoho Social

Getting Started with Zoho Social

This video covers the basics of connecting your social channels and setting up your Brand.

02:02 Adding Team Members

Adding Team Members

Invite your team members and work closely with them to manage your social channels.

02:13 Managing Roles and Permissions

Managing Roles and Permissions

Learn how you can create custom roles and assign permissions to your team members.

Publishing & Scheduling

2:23 Scheduling Posts

Scheduling Posts

Learn to publish and schedule posts across social channels and use SmartQ to schedule your posts.

2:02 Setting-up CustomQ slots

Setting-up CustomQ slots

Learn how to use CustomQ to create a consistent posting schedule, and set up unique time-slots to avoid overlaps.

2:36 Publishing Calendar

Publishing Calendar

Get a complete overview of all your scheduled and unpublished posts for the entire week or month, with the Publishing Calendar.

1:39 Bulk Scheduler

Bulk Scheduler

Use the Bulk Scheduling feature on Zoho Social to schedule a large volume of posts in advance.

2:22 Pausing and Resuming posts

Pausing and Resuming posts

Here's how you can pause and resume scheduled posts across multiple social channels.

Social Media Listening

2:25 Responding from Live Stream

Responding from Live Stream

Keep yourself updated with real-time notifications and the engagements you receive from your audience with the help of Live Stream.

0:56 Managing Messages

Managing Messages

Stay updated by viewing and responding to all your direct messages from Facebook and Twitter, from a single dashboard.

Social Media Channels

05:30 Create, Manage and Publish boards on Pinterest

Create, Manage and Publish boards on Pinterest

Learn how you can connect your Pinterest account to create or schedule pins to be published on your board.

Integrations

03:52 Zoho Social and Zoho CRM Integration

Zoho Social x Zoho CRM Integration

In this video, we dive in depth into how Zoho Social integrates seamlessly with Zoho CRM.

04:37 

Understand how the Zoho Desk and Zoho Social integration works

Zoho Social's integration with Zoho Desk allows you to manage queries and questions you might receive on social media by seamlessly leveraging support-related features.