Donor feedback survey
Donations aren’t just transactions—they’re personal commitments to your cause. But what inspires a donor to give, and what keeps them coming back? The donor feedback survey template is your opportunity to step into your donors’ shoes and see your organization through their eyes. Explore what truly motivates their generosity—a passion for your mission, the impact of a particular campaign, or the quality of your communications. With these insights, you create more compelling campaigns and forge stronger relationships with donors.
Try this template


How can donor feedback unlock opportunities beyond fundraising?
Donor feedback isn’t just about enhancing your fundraising strategies; it can uncover opportunities that impact every aspect of your nonprofit. By carefully analyzing donor insights, you might find that supporters are interested in contributing to specific programs, volunteering their time, or offering their professional expertise in areas like governance or strategic planning. These insights can lead to new partnerships, encourage in-kind donations, or inspire donors to engage with your advocacy efforts.
Donor feedback survey
10
2800+
1min
Harness donor insights to strengthen your mission
Your donors are more than just contributors—they’re partners in your mission. To harness the power of their support, it’s essential to understand their experiences and motivations. Whether it’s discovering unexpected motivations behind major gifts or identifying subtle communication gaps that could be limiting donor involvement, this survey equips you with the knowledge to fine-tune your strategies.

Deepen donor relationships with tailored communication
Understanding the preferences and motivations of your donors allows you to craft more personalized and meaningful communication. The insights gathered from the survey can help you recognize how different donor segments prefer to be engaged: through detailed impact reports, personal stories, or direct outreach. Tailoring your communication strategies based on this feedback strengthens the bond between your organization and its supporters.
Strengthen donor loyalty by addressing feedback
The donor feedback survey provides crucial insights that help you address concerns before they escalate. When donors share their experiences and potential frustrations, it’s an opportunity to take swift, targeted action. Whether it’s clarifying how funds are used, improving communication, or responding to specific feedback, these proactive measures show donors that their input directly shapes your organization’s approach.
Uncover opportunities for new initiatives
Feedback from donors often reveals interests or ideas that may not have been on your radar. The survey can highlight areas where donors see potential for starting new programs or expanding existing ones. By tapping into these insights, you can explore new initiatives that resonate with your donor base and ensure that your organization evolves in alignment with their passions and priorities.
Strengthen trust through transparency
Donors appreciate transparency, especially when it comes to how their contributions are used. Gauge how well you’re communicating your impact and where you might need to provide more clarity. By addressing any gaps in understanding and openly sharing your plans and successes, you build a stronger foundation of trust with your supporters, which encourages donors to continue or even increase their contributions.