Shared inboxes for multi-channel communication

Communication made easy with the ultimate omni-channel shared inboxes for managing all of your business conversations.

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  • Multi-channel
  • Shared inbox
  • Team collaboration
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“I find Zoho TeamInbox very easy-to-understand and use. The assignment, internal discussions, automation, and the security features have made our workflow easier.”

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Agni Sharman,

Sharman Cabs

“With a shared inbox, conversations are visible to every team member and can conduct parallel discussions with teams. It's a game-changer.”

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Matt Koopman,

CEO and Founder, Aurelian Group

One Inbox

Unified and multichannel

Inboxes redefined to optimize productivity

Work with your team and manage all of your incoming messages and emails, one message at a time, and finish your day with Inbox Zero

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Affordable pricing

Get everything a smooth communication demands

  • Multichannel inboxes
  • Team collaboration
  • Contacts
  • Analytics
  • Automation
  • Activity log
  • Inbox views
  • Integrations

Starter

/user / month billed annually

Check our plans
Quick Setup

Effortless onboarding; instant results

Get your team up and running with Zoho TeamInbox in no time. Import emails, configure workflows, and manage your communications from a centralized inbox. Minimum setup time and maximum efficiency right from the start!

Why multichannel shared inboxes?

Centralize team conversations and manage them from a single platform without switching between applications. Eliminate siloed communication and enhance team coordination.

Organized communication

Transparent workspace

Collaborate with team right from your inbox without forwarding messages. Keep all of your discussions in one place, next to their context, to promote teamwork and avoid chaos.

Reduced confusion

Faster resolutions

Ensure clear delegation of tasks and keep track of responses, so no message goes unanswered. Foster accountability through a shared understanding of individual responsibilities.

Efficient workflow

Prioritized focus

Work faster and work better

Inbox management

Own your inbox—organized, prioritized, and efficient

Delegate, comment on, follow, snooze, and archive threads—every step of your email’s lifecycle is organized under views, keeping everything perfectly prioritized. With a clutter-free inbox, you'll ensure timely responses and enhance team efficiency.

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Team collaboration

Collaboration redefined—uncomplicated and powerful

Chat with your team, share files and emojis directly alongside your threads, co-author emails with peers, and conduct in-house discussions for brainstorming and idea-sharing. Zoho TeamInbox provides everything you need for smart collaboration.

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Automation

Automate for efficiency—simple yet impactful

Save time and reduce manual effort by streamlining repetitive tasks with automated workflows. From auto responses to assigning and sorting threads, automation ensures consistency and efficiency across your team.

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Activity log

Activity log—accountability and transparency

Track all actions and changes made with a detailed activity log and timeline. Ensure accountability, improve transparency, and gain valuable insights into team performance and progress over time.

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Integrations

Connect and share—no more information silos

Connect Zoho TeamInbox with your favorite tools and platforms to create a cohesive workflow tailored to your team's needs. Enhance functionality and enjoy a smoother exchange of information across applications.

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Why choose Zoho TeamInbox?

Secure and private

Your data security is our top priority, so we ensure that all communications are encrypted. Collaborate confidently, knowing that your information is safe

Flexible pricing

Pay for only what you use! Our flexible pricing plans cater to teams of all sizes, allowing you to choose what best suits you

Intuitive interface

Don't waste your time learning the app; focus on what matters most. Our user-friendly interface is designed for smooth navigation and quick adoption

Shared inboxes anywhere, anytime

With our diverse range of mobile and desktop apps

Stay informed and perform quick actions even when you're away from your desk. Be connected with your team, ensuring smooth collaboration from anywhere.

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Frequently asked questions

  • A shared inbox, or team inbox, allows multiple users to receive, read, and reply to emails from the same account. Configure shared inboxes in Zoho TeamInbox for group addresses like @finance or @marketing, enabling teammates to manage emails in one collaborative space, boosting team efficiency and productivity.

  • Shared inboxes are ideal for distributing incoming messages among team members. Teams handling large volumes of emails can greatly benefit from shared inboxes, ensuring transparency, visibility, and credibility while maintaining an organized workspace.

  • Yes, you can connect your group address to Zoho TeamInbox, regardless of the email service it's hosted on. Just follow our simple instructions to add it effortlessly.

  • A unified multichannel inbox consolidates all communication channels into one platform, allowing your team to manage emails, social messages, and chats in one place. This improves efficiency, reduces response times, and ensures better collaboration.

  • Along with your group emails, connect your Business WhatsApp, Professional Instagram, Facebook DM, and Telegram messaging bot.

  • Yes, we follow strict rules and strategies for processing personal data. We only collect and process the personal information necessary for our product to function, and this commitment will never change. Learn more about our GDPR policy.

  • Yes, Zoho TeamInbox is a part of Zoho One. Access your Zoho One account and start using Zoho TeamInbox there.

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