Shared Inboxes for Teams
See what Zoho TeamInbox can do for your organization with our free 14-day trial period.
3 shared incoming channels
25 rules
10 shared outgoing email channels
- Signatures
- Tags
- Contacts
- Response templates
- Activity log
- Assignments
- Internal discussions
- Draft sharing
- Extensions
5 shared incoming channels
Unlimited rules
Unlimited personal sender addresses
25 shared outgoing email channels
Includes everything in Starter +
- 1 personal incoming channel / user
- Analytics
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Add on
Additional channel at
US$4
One shared sender address per channel included
WhatsApp conversation-based credits
WhatsApp charges its customers using its Business Platform based on their number of conversations.
Zoho TeamInbox allows only service conversations and each WhatsApp Business Account gets 1000 free service conversations each month across all of its business phone numbers. You will have to purchase credits for conversations exceeding this limit. Learn more
*Note that each conversation is a 24 hour thread, from when your message is delivered to your customer.
Estimate your cost
Total price
/year
Get in touch with us
Just need a simple plan for your mobile-first business?
No laptop? No problem! Zoho TeamInbox’s mobile-only plans let you manage all your communications effortlessly—from your phone!
Solo
US$0.99/month
Multichannel inbox
1 user, 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM. Storage up to 5GB.
Conversations management
Up to 500 new conversations, unlimited conversation assignments, follow, status, and search.
Team
US$4.99/month
Multichannel inbox
Up to 3 users, 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM. Storage up to 5GB.
Conversations management
Up to 1000 new conversations, unlimited conversation assignments, follow, status, comments, tags, and search.
Team Plus
US$7.99/month
Multichannel inbox
Up to 5 users, 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM. Storage up to 5GB.
Conversations management
Up to 2000 new conversations, unlimited conversation assignments, follow, status, comments, tags, and search.
With Zoho TeamInbox, you can
- Have a transparent workspace with unified inboxes for team
- Keep all your team and personal messages in one place
- Conduct discussions with your team right from your inbox
- Manage your inboxes efficiently and achieve Inbox Zero without any hassle
Frequently asked questions
What is Zoho TeamInbox?
Zoho TeamInbox is a tool for shared inboxes that gives your team a common space to manage all incoming and outgoing messages efficiently. TeamInbox brings all your business conversations into a single workspace. Assign owners to threads, conduct behind-the-scenes discussions, share drafts with team, archive completed threads, and more.
Is Zoho TeamInbox a part of Zoho One?
Yes, Zoho TeamInbox is a part of Zoho One.
How does the payment system work?
Choose the plan that best suits your organization based on the number of channels and features needed. You will have to pay the price per user according to the plan chosen. If you need more channels than permitted by your plan, you can purchase them as add ons.
How does the 14-day trial work?
Our 14-day trial period is completely free and does not require your payment information when you sign up. During your trial, you can access all the features of our Professional plan and can add up to five users in your organization. Upon completion of your trial period, you will be required to to start paying according to our plan to continue using TeamInbox.
What payments are accepted?
We accept payment via Visa, MasterCard, American Express, and PayPal. We also accept payment via NEFT bank transfers. For more details, please contact sales@zohocorp.com.
Is my data safe?
We’re serious about keeping your data safe and secure. Our facilities feature stringent 24/7 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption standards, as well as intrusion detection and prevention technologies.
Can I downgrade at any time?
Yes, you can downgrade plan at any time. You are not bound to Zoho TeamInbox by any commitments or contracts.
I need more details. How should I contact you?
You can send any questions to support@zohoteaminbox.com. We are more than happy to help you out!