Choosing the best pc remote access software depends on your business size, support requirements, and budget. Some tools are designed for IT help desks and managed service providers (MSPs), while others focus on personal remote access or enterprise device management. Using the recommendations below will help you quickly identify the right solution for your needs.
| Product | Best audience | Key features | Price evaluation | Free plan |
|---|---|---|---|---|
| Zoho Assist | Enterprises, IT teams, MSPs, and SMBs | Attended and unattended access, browser-based console with no downloads, built-in voice and video chat, 100 GB file transfer, session recording, 256-bit AES encryption, multi-monitor, helpdesk integrations | Most cost-effective enterprise-grade tool; starts at $10/tech/month | 1 technician, 5 unattended devices, unlimited on-demand sessions |
| Splashtop | Education, creative teams, SMBs | High-performance video and audio streaming, multi-monitor, mobile access | Budget-friendly; from $6/month | Local network only |
| TeamViewer | Large enterprises, OT and IoT environments | AR remote assistance, IoT management, ITSM integrations, advanced reporting | Premium pricing; Business plan from $50.90/month | Personal non-commercial use only |
| AnyDesk | Individuals, SMBs, low-latency access needs | DeskRT codec, lightweight client, fast setup, file transfer | Mid-range; Solo from $28.90/month | Personal non-commercial use only |
| Feature | Zoho Assist | TeamViewer | AnyDesk | Splashtop |
|---|---|---|---|---|
| Starting price | Free, /month | $50.90/month | $28.90/month | $6/month |
| Browser-based access (no download) | Yes | No | No | No |
| Built-in voice and video chat | Yes, natively | Add-on/higher tiers | No | Add-on |
| Unattended access | All paid plans | Tier-dependent | Tier-dependent | Split licensing |
| Session recording | Yes | Yes | Higher plans only | Higher plans only |
| Concurrent sessions | Unlimited | Limited by tier | Capped at 50 | Limited |
| Helpdesk integrations | Zoho Desk, Freshdesk, Zendesk, Jira, ServiceNow | ServiceNow, SAP | Limited | Limited |
| Custom branding | Yes | Higher tiers | Higher tiers | Enterprise only |
| Mass deployment | Yes | Yes | No | Yes |
To select the best personal remote desktop software and business platforms, we benchmarked each solution across critical performance, deployment, and financial data vectors.
Choosing the best remote desktop software involves more than comparing features and pricing. To identify the most reliable and widely adopted solutions, we evaluated each platform based on the factors that matter most to businesses, IT teams, MSPs, and remote workers.
| Evaluation criteria | Weight |
|---|---|
| Security and compliance | 25% |
| Remote support and access capabilities | 20% |
| Ease of use and deployment | 15% |
| Platform compatibility | 15% |
| Pricing and value for money | 15% |
| Scalability and enterprise readiness | 10% |
| Total | 100% |
Encryption standards, multi-factor authentication, access controls, privacy features, and compliance capabilities
Attended and unattended access, remote troubleshooting, file transfer, session recording, remote reboot, and device management features
Setup process, user interface, browser-based access, onboarding experience, and overall usability
Support for Windows, macOS, Linux, Android, iOS, ChromeOS, and cross-platform remote access
Subscription costs, feature availability across plans, free plan offerings, and overall return on investment
Support for growing teams, large device environments, integrations, reporting, and enterprise management capabilities
Choosing the best remote computer access software directly affects how quickly your team resolves issues, how easily customers join sessions, and how efficiently your business scales support operations. Below is a detailed comparison of the top remote desktop software solutions in 2026, covering features, pricing, strengths, limitations, and ideal use cases.
Zoho Assist is a secure and future-ready remote support solution that enables technicians to access and control desktops, laptops, mobile devices, and servers from anywhere. Designed as the best enterprise remote support software for businesses of all sizes, it combines remote support and unattended access capabilities in a single platform, helping teams streamline support operations and improve productivity.
Zoho Assist stands out with its browser-based technician console, allowing technicians to start remote support sessions without installing software locally. End users can join support sessions quickly through a lightweight session launcher, minimizing setup time and reducing support friction.
Technicians can launch sessions directly from open tickets through native integrations with Zoho Desk, Freshdesk, Zendesk, Jira, ServiceNow, Slack, Spiceworks, and Google Workspace.
| Feature | What it does |
|---|---|
| File transfer | Send or receive files up to 100 GB per session with end-to-end encryption. |
| Text, voice, and video chat | Communicate with end users directly during support sessions. |
| Multi-monitor support | Access and manage multiple displays during a session. |
| Session recording | Record sessions for audits, compliance, and training. |
| Rebranding | Customize the support experience with your company branding. |
| Bulk deployment | Configure multiple unattended devices simultaneously. |
| Concurrent sessions | Support multiple users at the same time. |
| Wake-on-LAN | Wake remote devices from sleep or shutdown mode. |
| Reboot and reconnect | Restart devices and reconnect automatically. |
| Screen darken | Protect user privacy during remote sessions. |
| Cobrowse | Assist users directly within web browsers. |
| Session analytics | Monitor session activity and technician performance. |
| Role-based access controls | Control technician permissions and device access. |
| 256-bit AES encryption | Secure remote sessions with enterprise-grade encryption. |
| Two-factor authentication | Strengthen account security with additional verification. |
Windows, Mac, Linux, ChromeOS, Raspberry Pi, Android, iOS
Plans start at 0 per technician per month (billed annually). Free plan available. 15-day free trial included.
TeamViewer is a cloud-based remote access and support platform widely used across IT, manufacturing, healthcare, education, and enterprise environments. In addition to remote support, it offers capabilities such as augmented reality assistance and device management.
Certain capabilities, like mobile device support and advanced collaboration features, may require additional licensing or higher-tier plans depending on the TeamViewer edition selected.
Windows, Mac, Linux, ChromeOS, Raspberry Pi, Android, iOS
Remote Access plan starts at $24.90/month. Additional plans available for businesses and enterprise teams.
AnyDesk is a remote desktop solution built around its proprietary DeskRT codec, designed to deliver responsive remote sessions even on slower network connections. Its lightweight application and simple deployment make it popular among individuals and small IT teams.
Windows, Mac, Linux, ChromeOS, Raspberry Pi, Android, iOS
Solo starts at $28.90/month . Standard and Advanced plans are available.
Splashtop provides remote access and support solutions for businesses, educational institutions, healthcare providers, and IT teams. It is particularly known for its high-performance remote streaming capabilities.
Splashtop offers separate products for remote access and remote support, which may require organizations to evaluate multiple plans depending on their requirements.
Windows, Mac, Linux, ChromeOS, Raspberry Pi, Android, iOS
Plans start from approximately $6/month, depending on product selection and billing cycle.
GoToMyPC provides remote access to computers from virtually any location. It focuses primarily on remote computer access rather than technician-led support workflows, making it suitable for professionals who need access to their own systems and files.
Windows, Mac, iOS, Android
Personal tier starts at $35/computer/month (billed annually)
Many remote desktop providers offer free plans, but the available features and usage rights vary significantly. Some free versions are designed primarily for personal use, while others limit unattended access, device management, or remote support capabilities. For businesses evaluating remote desktop software, it's important to understand what's included before committing to a platform.
The table below compares the free offerings available from leading remote desktop solutions.
| Tool | Business use | Internet based support | Unattended access | What is included |
|---|---|---|---|---|
| Zoho Assist | Yes | Yes | Upto 5 devices | 1 technician, file transfer, chat, remote support |
| TeamViewer | Personal use only | Yes | Limited | Basic remote access for non-commercial users |
| AnyDesk | Personal use only | Yes | Limited | Remote access for personal devices; connection duration limits may apply |
| Splashtop Personal | No | Local network only | Limited | Free local access to devices on the same home network only |
| Microsoft Remote Desktop (RDP) | Yes | Requires additional configuration | Yes | Native Windows-to-Windows terminal services; no cross-platform casting |
Zoho Assist offers one of the most business-friendly, free remote access plans , allowing organizations to test remote support workflows, unattended access, and technician collaboration features before upgrading to a paid edition.
Remote desktop software pricing varies based on the provider, features, and licensing model. Zoho Assist makes it easy to get started with a free plan and a 15-day free trial of its paid plans.
| Product | Starting price | Plan details |
|---|---|---|
| AnyDesk | $28.90/month (Billed annually) | Solo plan — 1 user, 100 managed devices, 3 registered login devices [Per user] |
| Zoho Assist | 0 | Standard plan — Per technician or 25 unattended PCs [Per technician] |
| Splashtop | $6/month | Business Access Solo — 1 user, 2 computers [Per user/device capped] |
| TeamViewer | $50.90/month | Business plan — 1 technician seat, 200 managed devices, 1 active session [Per tech (single-session)] |
| GoToMyPC | $35/computer/month | Personal plan — 1 user, 1 managed host remote computer [Per computer] |
Zoho Assist Enterprise is $24/month billed annually. Here's how that compares with equivalent plans from competing vendors:
| Competitor | Monthly Price | Monthly Savings | Annual Savings | Saving % |
|---|---|---|---|---|
| TeamViewer | $199/month | $175/month | ~$2,100/year | 88% |
| AnyDesk | $49.90/month[Standard] | $25.90/month | ~$310/year | 52% |
Annual cost for a team of five technicians:
Teams switching from TeamViewer also stop having to pay for features Zoho Assist includes by default:
Most teams start by comparing feature lists. A better place to start is the experience on both sides of the support session.
The easier it is for customers and employees to connect, the less time technicians spend explaining steps, troubleshooting connections, or waiting for downloads to finish. A remote support tool should simplify the support experience for everyone involved, not just the technician.
As you evaluate options, look beyond the core feature set and consider how the platform performs at scale. Pay close attention to:
| Features | Zoho Assist Standard (0) | Zoho Assist Professional (0) | Zoho Assist Enterprise (0) | TeamViewer Business ($50.90) | TeamViewer Premium ($112.90) | TeamViewer Corporate ($229.90) |
|---|---|---|---|---|---|---|
| Concurrent sessions | (single session) | |||||
| Integrations with other software | ||||||
| Multi platform connectivity | ||||||
| Departments | ||||||
| Raspberry Pi support | ||||||
| Unattended access | ||||||
| Session recording | ||||||
| Remote support | (limited in Business) | |||||
| Rebranding | ||||||
| Manage Devices | ||||||
| File transfer | (limited in business) | |||||
| User access reporting | ||||||
| Unlimited unattended technicians | ||||||
| Cancellation policy | Cancel anytime | 28-day notice |
| Features | Zoho Assist Standard (0) | Zoho Assist Professional (0) | Zoho Assist Enterprise (0) | Solo ($14.90) | Standard ($29.90) | Advanced ($79.90) |
|---|---|---|---|---|---|---|
| Concurrent sessions | ||||||
| Integrations with other software | ||||||
| Multi platform connectivity | ||||||
| Departments | ||||||
| Raspberry Pi support | ||||||
| Unattended access | ||||||
| Session recording | ||||||
| Remote support | ||||||
| Rebranding | ||||||
| Manage Devices | ||||||
| File transfer | ||||||
| User access reporting | ||||||
| Unlimited unattended technicians | ||||||
| Cancellation policy | Cancel anytime |
| Features | Zoho Assist Standard (0) | Zoho Assist Professional (0) | Zoho Assist Enterprise (0) | Solo ($6) | Pro ($8.25) | Enterprise (Custom) |
|---|---|---|---|---|---|---|
| Concurrent sessions | ||||||
| Integrations with other software | ||||||
| Multi platform connectivity | ||||||
| Departments | ||||||
| Raspberry Pi support | ||||||
| Unattended access | ||||||
| Session recording | ||||||
| Remote support | ||||||
| Rebranding | ||||||
| Manage Devices | ||||||
| File transfer | ||||||
| User access reporting | ||||||
| Unlimited unattended technicians | ||||||
| Cancellation policy | Cancel anytime |
| Features | Zoho Assist Standard (0) | Zoho Assist Professional (0) | Zoho Assist Enterprise (0) | Personal ($35) | Pro ($33) | Corporate ($28) |
|---|---|---|---|---|---|---|
| Concurrent sessions | ||||||
| Integrations with other software | ||||||
| Multi platform connectivity | ||||||
| Departments | ||||||
| Raspberry Pi support | ||||||
| Unattended access | ||||||
| Session recording | ||||||
| Remote support | ||||||
| Rebranding | ||||||
| Manage Devices | ||||||
| File transfer | ||||||
| User access reporting | ||||||
| Unlimited unattended technicians | ||||||
| Cancellation policy | Cancel anytime |
Security is one of the most important factors in choosing remote desktop software. A compromised session exposes customer data, internal systems, and business continuity. Here's what to verify before selecting any tool:
Zoho Assist functions within Zoho's multi-layered infrastructure framework to deliver hardened, enterprise-grade connection control.
Zoho Assist offers an array of features for providing top-notch remote support and remotely accessing unattended devices, making it the best remote desktop software compared to its competitors. Here are a few of our essential features:
Remote desktop software has become a critical component of modern workplace operations. Organizations across industries rely on remote access software to maintain productivity, support distributed teams, and ensure business continuity regardless of location.
| Industry | How remote desktop software helps |
|---|---|
| Information technology (IT) | IT teams remotely troubleshoot devices, install software, apply patches, configure systems, and resolve technical issues without requiring on-site visits. |
| Managed service Providers (MSPs) | MSPs remotely manage client devices, perform maintenance, monitor systems, and deliver support across multiple customer environments from a centralized location. |
| Healthcare | Healthcare organizations use remote desktop software to access electronic health record (EHR) systems, support administrative staff, manage devices, and assist healthcare professionals across locations. |
| Education | Schools, colleges, and universities provide remote access to learning resources, computer labs, and educational applications while supporting students and faculty with technical assistance. |
| Financial services | Banks, insurance providers, and financial institutions use remote access tools to support employees, maintain business continuity, and securely access critical applications and systems. |
| Retail and Commerces | Retail businesses remotely manage point-of-sale (POS) systems, support store locations, troubleshoot devices, and maintain operational continuity across branches. |
| Manufacturing | Manufacturing organizations use remote desktop software to monitor production systems, support plant operations, manage industrial computers, and assist remote facilities. |
| IT help desk page | Support teams remotely access customer devices to diagnose issues, demonstrate solutions, and reduce resolution times without requiring in-person assistance. |
| Screen Sharing | Sales teams conduct product demonstrations, onboarding sessions, and training programs remotely, enabling engagement with prospects and employees regardless of location. |
| Remote work | Employees securely access office computers, business applications, and files from anywhere, helping organizations maintain productivity across distributed work environments. |
Organizations need remote control software that can adapt to evolving workplace requirements without adding complexity. Zoho Assist helps businesses streamline remote access and support workflows through a cloud-based platform that's easy to deploy and manage.
Key advantages include:By combining accessibility, flexibility, and ease of management, Zoho Assist enables organizations to maintain efficient remote operations while supporting changing business needs.
“Easy connection, not require admin privileges in the users’ PC, and works behind firewalls."
Javier Molina, iSy TEk SASYes, you can establish a remote connection through Zoho Assist, a web-based remote support tool, to view, access, and control any device.
Remote access software is widely used by businesses of all sizes. Assist helps many enterprises, SMBs, and technicians connect with their customers instantly and resolve issues with remote computers.
Zoho Assist is built on robust security protocols, such as two-factor authentication and 256-bit AES encryption, to ensure the protection of users and their data during each remote support and unattended access session.
You can access and transfer files from a remote computer after establishing a remote connection using a remote support tool. With Zoho Assist, you can effortlessly transfer up to 5GB of files.
When someone remotely accesses your device, they leave behind cyber footprints. Indicators of unauthorized access may include unknown applications running in the background on your device, unexplained battery drain, unfamiliar noises during calls, and increased service messages/pop-up ads.