CPS Media boosts customer engagement with Zoho CRM
"Zoho CRM has been a great improvement for our company."
The company
CPS Media, headquartered in Quebec, Canada, specializes in driving business growth through innovative sponsorship and media solutions. With a focus on personalized, professional service, CPS Media partners with businesses and associations to unlock new revenue opportunities and optimize commercial success. Their expertise extends across various industries to ensure impactful results for their clients.
The challenge
The company previously operated in silos, with each department relying on different tools tailored to their specific functions. However, they sought a comprehensive solution that would seamlessly integrate these tools and provide a unified 360-degree view of the entire business.
- Industry typeAdvertising
- EmployeesBelow 50
- Type of businessB2B
The solution
Though CPS Media evaluated multiple solutions, upon meeting with NSI Solutions, a Zoho Premium Partner, the decision was an easy one to make. The company opted for the Zoho One suite thanks to its cohesive platform, which brings all Zoho products together.
The sales team at CPS Media finds Zoho CRM much more intuitive and easy-to-use than the previous CRM system they had in place. Zoho CRM enables quick and organized follow-ups that enhance customer engagement at the company.
Watch the detailed video to learn how CPS Media transformed their business with Zoho CRM.
"Zoho CRM has been a great improvement for our company."
Roselyne ThibaultVP Finance, CPS Media
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