Protect sensitive data with encryption
To protect sensitive customer data, Zoho CRM uses AES to encrypt and decrypt data. The application also uses AES-256 encryption on all its servers to safeguard critical files and prevent data leaks.
Meet HIPAA guidelines with Zoho CRM
Zoho CRM is not involved in collecting Electronic Protected Health Information (ePHI) directly from data subjects. Zoho acts as a business associate and helps customers stay HIPAA-compliant by providing necessary safeguards to protect health information.
Learn moreStay GDPR-compliant with Zoho CRM
As a data processor, Zoho CRM helps its customers stay compliant across data collection, data storage, and data processing by including functionalities that accommodate GDPR's mandatory security and privacy protocols.
Learn moreStore important information in vaults
Secure your most important or private business data using vaults. Prevent hackers and malicious entities from gaining access to your secure data and ensure total security.
Get the freedom to choose your data center
Store your business data in any of our state-of-the-art data centers located across the US and EU. With video monitoring, security cameras, biometric limited access systems, and bullet resistant walls, your data is always safe from physical and digital attacks.
Monitor user activity with audit logs
Track all activities performed within the application using time-stamped audit logs. This lets you keep track of changes to your data, such as record modification and record deletion.
Prevent unauthorized access with IP restrictions
Use IP restrictions to limit unauthorized application access; allow sign-ins only from designated IP addresses, like your corporate network. This ensures that your application remains safe in case any of your users have their credentials stolen.
Tighten security with two-factor authentication
Provide an additional layer of security for your account with two-factor authentication in Zoho CRM. In addition to a username and password, require an authentication token to log into your account.
Learn moreRegular data backups
All your data is backed up in real time across multiple servers. In the event of hardware failure or natural disaster, your data stays secure.
Make your CRM inclusive for all
With a wide range of accessibility controls, allow sales agents of different abilities to engage customers confidently, close deals, and drive growth.
Learn moreA CRM built for compliance
Zoho CRM maintains a comprehensive list of compliance certifications to assure you of our commitment to keeping your data secure and compliant.
