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Accept’s Journey to Streamlined Marketing and Sales Using Zoho One

Founded in 2002, Accept (a division of Sinmetro) specializes in manufacturing solutions, focusing on defect-free production, productivity, and real-time monitoring. Seeking to increase market share in a competitive industry, Accept adopted Zoho One to transform fragmented marketing and sales systems into an integrated, data-driven ecosystem.

Challenges Before Zoho One:

  • Fragmented Systems: Scattered customer data hindered unified client management.
  • Lack of Automation: Manual processes caused inefficiencies
  • Limited Customer Insight: No 360º client view impeded decision-making.

Agile Execution:

Using Agile (Kanban), Accept ensured adaptability and efficiency during implementation.

Tangible Benefits Achieved:

  • Revenue Growth: 40% increase.
  • Website Traffic: 110% growth.
  • Conversion Rate: From 1.5% to 5.9%.
  • Sales Opportunities: 160% increase.
  • Deals Won: 180% growth.

Partnering with Experts:

Collaboration with Zoho-certified partner Liminal was critical to Accept’s success. Their expertise ensured tailored solutions, smooth transitions, and ongoing support.

Recommendations for Businesses:

Zoho One offers an all-in-one, scalable, and cost-effective solution for unifying marketing and sales operations. Working with a strategic partner like Liminal can maximize results.

Looking Ahead:

With Zoho One, Accept is poised for sustained growth, focused on scaling operations and entering new markets.