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15-day free trial. No credit card required.

%Volume discount available on both yearly and monthly billing. Learn more
USD
MonthlyYearlySave more than 15%
FreeUS$0
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  • Text Chat
  • Email and SMS Invite
  • Annotation for the technician
  • Technician and Customer App Support
  • Offline Recording
  • VoIP Calling
  • Desk Integration
  • CRM Integration
  • Calendar Integration
  • 1 Simultaneous Session
StandardUS$81 technician/month billed annually
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All in Free Edition +

  • Advanced ChatNEW
  • File TransferNEW
  • Scheduled sessions
  • Multi-technician support
  • Basic Analytics
  • Session Notes
  • File Manager
  • Action Log Viewer
  • Import Contacts
  • Annotation for the customer
  • Freeze Camera Stream
  • Flash (iOS)
  • Zoom in/out of Video Stream
  • Magnify
  • 2 Simultaneous Sessions
ProfessionalUS$131 technician/month billed annually
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All in Standard Edition +

  • Session Recording (3GB free storage)
  • Live Snapshots
  • Departments
  • Custom Email Templates
  • Email Configuration
  • Rebranding
  • Custom Domain Mapping
  • Advanced Analytics
  • AR CommentsNEW
  • AR MeasureNEW
  • Share Camera of the technician
  • QR/Barcode scanner
  • Live Text (OCR)
  • Guest Technician Support
  • API Integrations
  • 4 Simultaneous Sessions

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Add-ons

Additional Storage:

Record unlimited sessions and store your snapshots, notes with Lens's additional storage add-on. By default you get 3GB storage for the SuperAdmin license and 1GB additional storage for every additional technician license. The prices for extra storage start at US$4 for every additional 5GB.

Trusted by great brands

  • Plusheat
  • Tornos
  • Unitek
  • Tafe
  • SECO
  • SIEMENS

Frequently Asked Questions

  • Do I get a free trial?

    You can sign up for our fully-featured 15-day free trial, and request for an extension

Interactive Remote Assistance using Augmented Reality