Partner console
The Partner console allows Marketplace partners to create and view their company profile, view quantitative metrics of published applications, and communicate with the Marketplace team.
What can you do from the Partner console?
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- View key statistics
- View your app listing's metrics
- Receive timely updates
- View your app details
- Request changes to your app listing
- View the revenue made by your paid apps
View key statistics
From your Home tab, you can view key metrics for all your applications listed on Marketplace. These metrics include:
- Total installations and uninstallations
- Installations based on country
- Your most installed applications
You can also view the same metrics for a particular application using the drop-down in the top-right of the Partner console.
Inbox
This feature allows the vendor/developer to communicate with the Marketplace approval team during the extension/app review process; this thread will be initiated once the submitted extension/app is taken up for review process.
Apps
This feature showcases all the extension(s)/app(s) that are owned and managed by the respective vendor/developer. This will provide you with information such as rating, version numbers, type of app submission, etc.
Review
This feature allows the vendors to view the ratings & reviews shared by the users on the extensions published in the marketplace. These reviews can be viewed extension specific too.
They can filter the content type as "Review and Comment". Vendor will be redirected to the marketplace extension detail page by selecting the "View on marketplace" option.
| Note: Only Moderated reviews(Approved) will be shown in partner console |
Analytics
This feature helps the vendor/developers view the analytics information for the extensions/apps that are published in Marketplace.
Overview
This section shows the user session and page views of the extensions that are published in Marketplace.
All Traffic
This section shows the traffic source information of the extension page views through which the visits are generated.
Reports
This section shows the reports such as Top channels, Top Source, Top Medium, etc.
| Note: A vendor can view the summary and extension specific analytics info. |
Revenue
- View the revenue generated by your paid apps
Request changes to your app listing
- Support your live apps in other languages
Enter the necessary details to add a language to support
Update the version and release notes of your app
View your app listing's metrics
View page traffic for your app listings from the Web Analytics Dashboard. These metrics include:
- Traffic to all your app listings
- Your top app listings (those that attract the most traffic)
- The devices and browsers used to view your app listings
- Traffic based on country
Receive timely updates
Get notifications from the Marketplace Admin regarding the review of your submitted application from the Inbox tab. You will receive emails at each stage of the review.
View your app details
Review details, such as app name, compatible Zoho products, app rating on Marketplace, and the app status. The different app statuses are:
- Incomplete: The app has not yet been submitted to Marketplace for approval.
Under review: The app has been submitted to Marketplace and review has been initiated.
Note: Once an app is submitted for review it cannot be edited or changed. For further action, you must contact the Marketplace Admin using the Raise Request option.
Published: The submitted app has been approved and successfully listed on Marketplace. You can view ratings for your app once it is published.
Note: A published app can be edited and resubmitted for approval.
- Archived: The published app has been archived and will no longer be available to users.
- Private: The app is only available privately.
Request changes to your app listing
You can initiate a conversation to update your app to a new version, change your app's subscription plan, and edit the listing copy using the Raise Request option.
Support your live apps in other languages
- In the Apps tab, choose the app you wish to support in another language. The app's overview window will be presented. Under Supported language, add your preferred language.
- Enter the necessary details of the app in the preferred language.
Once added, the submission will undergo the approval process and be published.
Update the version and release notes of your app
In the Apps tabs, select an app of yours that has been recently updated and select the Edit option in the app's overview window. You may then select the type of update
- Minor edit: Includes UI changes, content changes, minor bug fixes, and more.
- Major edit: Includes new features, use case enhancements, and more.
Based on the selection, the respective version increment will be implemented:
- If the current version is 1.0 and if the update is minor, the new version would be 1.1
- If the current version is 1.0 and if the update is major, the new version would be 2.0
Once selected, you will be directed to a window to edit your extension's details.
Here, you may include release notes for the latest version of your app. After entering the necessary details, you can submit it for approval.
Upon approval, users can view the version number and corresponding release notes for the version in the app's listing page.
You may also view the latest live version and version history along with its changes under the app's overview in the Partner console.
View the revenue made by your paid apps
You can view the revenue made by your apps in the Revenue tab. You can check the total net revenue, percentage of revenue growth, revenue made by each app, and more. This will help you analyze the performance of your paid apps.
Note:
- Only admins and super admins of the organization have access to this report option.
- You can check the revenue of apps published in the US DC. For apps published in other DCs (EU, AU, CN, JP, & IN), you would have to check it at stores.zoho.com.
