Zoho Bookings pricing plan comparison

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Zoho Bookings - Plan Comparison

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FREE

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BASIC

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PREMIUM

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PRICING
 
Billed annually /staff/month/staff/month3 workspaces includedOptional add-ons:Add resources at /monthAdd workspaces at /month
Billed monthly /staff/month/staff/month3 workspaces includedOptional add-ons:Add resources at /monthAdd workspaces at /month
Fundamentals
CustomersTotal customer records that can be stored in your Zoho Bookings accountUnlimitedUnlimitedUnlimited
Event typesCreate event types to set up all your offerings like services, consultations, and demos.1UnlimitedUnlimited
WorkspacesVirtual spaces where you can group event types based on location or department. Learn more113 included (purchase additional workspaces separately.)
Calendar sync per staff memberThe number of calendars your users can integrate with Zoho Bookings to keep their schedules synced. Learn more126
Types of bookings
One-on-one bookingAllow invitees to book one-on-one appointments with youYesYesYes
Collective bookings Scheduling meetings with multiple hosts (like a panel interview). Learn more-YesYes
Recurring one-on-one bookingsSet one-on-one meetings to repeat regularly based on a custom frequency--Yes
Group booking with recurring options (like classes or workshops)We offer two types of group events: Series and Drop-in. Learn more--Yes
Resource bookings--Yes
(Purchase resources separately)
Meeting settings
Online meetingsIntegrate with video conferencing tools to host meetings online. Learn moreYesYesYes
Set different service duration and buffer timesYesYesYes
Easy canceling and reschedulingYesYesYes
Invite guestsEnable attendees to invite up to 10 guests to a meeting.YesYesYes
Disable booking pageSuspend the booking page temporarily.YesYesYes
Admin-side schedulingSchedule appointments on behalf of your customers via the Bookings dashboard.YesYesYes
Collect and track appointment notesYesYesYes
One-time booking URLGenerate a single-use booking page URL that expires as soon as an appointment is booked.YesYesYes
Online paymentsIntegrate with payment gateways to charge for your appointments. Learn more--Yes
Appointment limitsLimit appointments per event type, control how often customers can book, and set custom availability for specific dates. Learn more about limits--Yes
Notifications and reminders
Automatic confirmation, reminder, cancelation, and no-show emailsYesYesYes
Automatic email notification when rescheduled or canceled by adminYesYesYes
Customizable email notification templates-YesYes
Change sender email addressSend notifications from staff, admin, workspace, or business email addresses.--Yes
SMS gateway integrationAutomatic confirmation, reminder, cancellation, and no-show text messages--Yes
Customization
Add custom fields to the booking formCollect appointment preferences from your customers on the booking page. Learn moreYesYesYes
Automatic time-zone conversion for customersYesYesYes
Customize booking links for staff, event types, and workspacesYesYesYes
Show your own confirmation pageRedirect customers to a page of your choice once an appointment is booked.YesYesYes
Booking page customizationAdd a booking page logo, switch themes, layouts, color schemes, and so on. -YesYes
Appointment title customizationControl how appointment titles look when they're synced to your calendar.-YesYes
Workflows-Email workflows

Design customized email notification workflows that are triggered based on your preferences.

Note: While creating and customizing email workflows are available in the basic plan, you'll need the premium plan to change the sender email address in email workflows.

SMS and custom workflows

Design customized text notification workflows that are triggered based on your preferences.

Alternatively, build custom workflows with the script builder. Learn more

Auto-translate booking page languageThe booking page language will automatically translate to one of 15 different languages based on user location.-YesYes
Change in-app textTweak Zoho Bookings' UI labels so they're in line with your industry.-YesYes
Remove Zoho Bookings brandingWhite label your booking page completely to reflect your organization's branding preferences. Learn more--Yes
Attach the booking page to your domainWhite label the booking URL with your brand name. Learn more--Yes
Remove anti-spam disclaimers from email notifications--Yes
Customer portalAllow customers to sign up and track their appointments. Learn more--Yes
Team management
Workspace admin

Assign admins and make it so they can only view and manage their workspace-specific event types.

This is useful for organizations that operate from different locations or have multiple departments.

YesYesYes
Set custom pricing for each staff memberOverride the event type's cost with staff-specific pricing (e.g., set higher pricing for seasoned team members).-YesYes
Individual login credentials for each staff member-YesYes
Pooled availability for teamsCustomers can view all staff availability at once.-YesYes
Booking reassignmentReschedule appointments from one staff member to another on the same date or a different one.-YesYes
User roles and permissionsGrant privileges to team members based on their responsibilities. -YesYes
Integrations
Calendars (Zoho Calendar, Google Calendar and Microsoft 365/Outlook)Keep your schedules synced between your calendars and Zoho Bookings. Learn moreYesYesYes
Video conferencing tools (Zoho Meeting, Google Meet, Microsoft Teams, Zoom)Automatically generate meeting links when an appointment is booked. Learn moreYesYesYes
Website integrationEmbed the booking page into your website with an iframe code. Learn moreYesYesYes
Bookings plug-in for Zoho DeskAccelerate issue resolution with instant access to booking links. Learn moreYesYesYes
Zoho FlowGet over 850 app integrations with Flow. Learn moreYesYesYes
ZapierGet over 850 app integrations with Zapier.-YesYes
WhatsAppSend notifications and reminders through WhatsApp. Learn more about the WhatsApp integration.--Yes
Google AnalyticsTrack booking progress, conversions, or user drop-offs. Learn more about the GA integration.--Yes
Payment gateways (Paypal, Stripe, Razorpay, Authorize.net, and more)Charge for your appointments. Learn more--Yes
SMS providers (Twilio, SMS Magic, and more)Integrate with SMS providers to send text notifications and reminders--Yes
Zoho CRMSync appointments and info to your CRM platform. Learn more--Yes
Zoho SalesIQCollect appointments via live chat. Learn more--Yes
Zoho AssistAuto-generate remote session links when an appointment is booked. Learn more--Yes
Zoho BiginSync events and customer data with Bigin--Yes
Zoho BooksIncrease operational efficiency and build audit-ready records.--Yes
ReportsGenerate customizable reports about appointments or revenue.
Appointment reports-YesYes
Revenue reports--Yes
Extended functionalities
API supportExtend Zoho Bookings with APIs. Learn moreYesYesYes
Browser extensionSchedule and manage appointments without switching browser tabs. Learn moreYesYesYes
Data privacy
Wipe customer dataDelete customer or guest information to ensure data privacy.YesYesYes
HIPAA complianceMask data from the booking form for enhanced privacy. Learn more--Yes
Other app functionalities
Mobile-responsive booking pageYesYesYes
Mobile app for admin and staffYesYesYes
Customer dashboardUse the dashboard to access customer information and appointment history.YesYesYes

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