Improve productivity on the field with the Zoho FSM app
Equip field agents with the Zoho FSM app to reduce unnecessary travel and increase productivity and efficiency at the job site.
- Access job data on the Zoho FSM mobile app
- View job related information even in offline mode
- Communicate job updates with push notifications
- Plan tasks and navigate to job location using the app
Why do you need an FSM mobile app?
In today's competitive landscape, a mobile app isn't just a convenience; it's a crucial tool for improving efficiency, customer satisfaction, and overall business performance. The Zoho FSM mobile app is a game-changer for on-the-go workers. It simplifies tracking their tasks and schedules and allows easy communication from the job site. It boosts efficiency on the field, increases first-time fixes, and empowers managers to keep track of work with data and tracking.
Mobilize your workforce
The Zoho FSM mobile app is available for Android and iOS. Field agents can mark attendance, view job and customer information, log their work, and request time-offs using the mobile app. The Zoho FSM mobile app can also be used offline in the read-only mode to access job information without a proper internet connection.
Alert agents with push notifications
Let your agents know each time they have a new job using push notifications on the Zoho FSM app. You can also alert them in case of any changes. Ensure that agents are aware of and updated on the job details. It helps them plan their tasks, view job information, and navigate to the site.
Frequently asked questions
The Zoho FSM mobile app provides field agents with access to customer details, asset information, job locations, required services and parts, service histories, and job sheets. The mobile field service management software ensures your team has everything they need to excel on-site.
Field agents can mark attendance by checking in via the FSM mobile software. Location tracking is also enabled on check-in, allowing you to monitor their location in real-time and schedule jobs based on proximity.
Yes! Yes! Field agents can add notes and photos, and share them with team members through the app to improve collaboration. Beyond this, job sheets provide a structured format to capture data and images on the FSM app.
The Zoho FSM mobile app allows agents to log time-offs in the Time-off module by specifying unavailable hours or days. This will also reflect on the Dispatch Console of the Zohop FSM web app to help streamline your scheduling system.