The administrator can control the settings for other Zoho apps and third-party applications and integrations from the Other App Settings section in the Zoho Mail Admin Console.

Integrations and Extensions

The Integrations and Extensions section in Admin Console allows administrators to view and manage extensions that are available for integration with Zoho Mail. The options available under the Integrations and Extensions section are:

• Extensions
• Slash Commands
• Settings

Extensions

The applications or extensions that are available for the organization members to use can be viewed here. This section has four tabs that follow:

• Extensions
• Org Extensions
• Marketplace Extensions

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Extensions

The Extensions tab provides a list of extensions that are available for your organization. From the listed applications, you can choose to allow or deny specific applications or extension. The extensions can be enabled for all users or selected users or groups based on your requirements. When enabled for specific users or groups, the extension will only be accessible to the added users or groups. Follow the below steps to allow or deny applications:

1. Log in to the Zoho Mail Admin Console, and select Other App Settings in the left pane.
2. Select Integrations and Extensions. The Extensions tab appears by default. All the applications that your users can configure as extensions will be listed here.
3. Click on the toggle bar corresponding to the specific applications to enable or disable them.
4. Choose the users to whom you want to enable the extension from the Enable For drop-down:
   • All users  - The extension will be applied to all the users in your organization.
   • Selected Users/Groups - The extension will be applied to the specific set of users/groups you add.
5. If you have chosen Selected Users/Groups, select whether you want to associate Users or Groups from the top menu, and click Add.
6. Select the users/Groups you want to add to the list and click Submit. You can also remove a user/group from the list by clicking the Delete icon next to the user/group name.

You have the option to filter extensions in the extension listings by selecting the Filter button in the top menu. With the Filter option, you can sort extensions based on their Type (Zoho and non-Zoho apps), Status (Enabled and Disabled), and the Category of the extension.

Org Extensions

The Org Extensions tab under the Integrations and Extensions section lists all the applications submitted by your organization members. You can approve or reject the submitted apps depending on whether or not you want it to be available for your users to install it. Follow these steps to approve or reject the extensions:

1. Log in to the Zoho Mail Admin Console and select Other App Settings from the left pane.
2. Select Integrations and Extensions and navigate to Org Extensions tab. All the apps submitted by your organization's users will be listed here.
   
3. Hover over the desired extension and select the Approve or Reject icon based on your organization's requirements.
   
4. A confirmation dialog appears based on your selection. Click Approve or Reject.
5. Once you have approved an extension, you can choose to Revoke the permission by clicking on the Revoke button. Once revoked, your organization users will not be able to install the extension any longer.

Marketplace Extensions

To manage the permission level for the Marketplace Extensions, follow these steps:

1. Log in to the Zoho Mail Admin Console and select Other App Settings from the left pane.
2. Select Integrations and Extensions and navigate to Marketplace Extensions tab.
3. You can apply one of the following options for the marketplace extensions:
   • Users should not install Marketplace extensions
   • Users can install any of the Marketplace extensions
   • Users can install only specific allowed extensions
     ​If you choose to allow specific extensions, click on the Add button, select the apps that you'd like to allow, and finally click Proceed. ​Your org users will be able to access only the selected apps.

Slash Commands

Slash commands are textual instructions for quick access to specific features or for performing certain actions within Zoho Mail. Slash commands offer a convenient way to perform specific actions, bypassing menus or lengthy navigation. These commands typically start with a forward slash ("/") followed by a specific keyword or action. To enable slash commands for your organization follow the below steps:

1. Log in to the Zoho Mail Admin Console and select Other App Settings from the left pane.
2. Select Integrations and Extensions and select Slash commands.
3. This section has two tabs that follow:
   • System Slash Commands
   • Custom Slash Commands

System Slash Commands

System slash commands are predefined commands available within the Zoho Mail interface. These commands are designed to provide users with quick and convenient ways to perform specific functions or operations with just a few steps. You can enable System slash commands for your organization's users using the toggle button. Once enabled, all users will be able to access these commands. Click View the system slash commands to view all the System commands available within Zoho Mail.

Custom Slash commands

The users in the organization can create Custom Slash commands and share them within the organization. This section displays all the slash commands shared by users for admin approval. Administrators can then choose to approve or reject the Slash commands. Once approved, those commands will be available for access to all organization users under the Org commands section in Zoho Mail. Users can install or uninstall the commands based on their requirements. Follow the steps below to approve or reject slash command requests:

1. Login to the Zoho Mail Admin Console and select Other App Settings in the left pane.
2. Navigate to Integrations and Extensions and select Slash Commands. 
3. Select the Custom slash commands tab from the top menu. All the slash command requests submitted by your users will be listed here.
4. Hover over the slash commands that are pending for approval and select the Approve or Reject icon based on your organization's requirements.
5. Click the Test run icon to view the detailed information about the slash command.

Once you have approved a slash command, you can also choose to revoke the permission by clicking on the Revoke button. Once revoked, your organization users will not be able to use that particular slash command any longer.

Settings

Extensions are enabled for all users by default. If you do not want your users to configure any of the available extensions follow these steps to disable them:

1. Log in to the Zoho Mail Admin Console, and select Other App Settings in the left pane.
2. Select Integrations and Extensions and select Settings.
3. Click the Enable Integrations toggle bar. Your organization users will no longer be able to use any extension.

Sync Org Contacts for EAS

When users or groups are created in an organization, their email addresses and details in their Exchange account are automatically added to the organization contacts. The admin can choose whether or not to sync these organization contacts when the account is configured via Exchange ActiveSync protocol in mobile devices or Outlook 2013 & above. If enabled, those email addresses will automatically appear in the autofill and their address book when the users compose emails. 

When the user contacts are synced using ActiveSync, the organization contacts can also be synced to the devices.  The administrator can choose to enable or disable EAS Org Contacts Sync from the Admin Console. 

1. Log in to the Zoho Mail Admin Console.
2. Go to the Other App Settings section, and select Contacts.
3. Click on the toggle bar to Enable/ Disable across EAS Org Contacts Sync to sync organization contacts to the mobile devices of users. 

The organization contacts or the global address book will be available on the mobile devices of users if the setting is enabled. Otherwise, users will be able to sync only their personal contacts using mobile Exchange ActiveSync. 

Connect

Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device. If you are a Zoho Workplace user, you can access your Zoho Connect settings from the Admin Console.

1. Log in to the Zoho Mail Admin Console.
2. Go to the Other App Settings section and navigate to the Connect tab.
3. The settings page for Zoho Connect will open up.

WorkDrive

Zoho WorkDrive is a content collaboration platform designed for teams to store, share, manage, and work together on files of any size. If you are a Zoho Workplace user, you can access your Zoho WorkDrive settings from the Admin Console.

1. Log in to the Zoho Mail Admin Console.
2. Go to the Other App Settings section and navigate to the WorkDrive tab.
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3. The settings page for Zoho WorkDrive will open up.