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Payroll software with automated tax payments and filing.

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Robotic process automation software to automate high-volume, rule-based tasks.

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Low-code IoT platform and solutions for connected businesses.

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Business formation service to launch and grow your businesses.

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Privacy-friendly application analytics solution.

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Unified project management platform for intelligent, data-driven work.

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Comprehensive CRM platform for customer-facing teams.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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SalesIQ

Live chat app to engage and convert website visitors.

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Bookings

Appointment scheduling app for consultations with customers.

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Sign

Digital signature app for businesses.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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Social

All-in-one social media management software.

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Campaigns

Create, send, and track targeted email campaigns that drive sales.

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Forms

Build online forms for every business need.

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Survey

Design surveys to reach and interact with your audience.

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Sites

Online website builder with extensive customisation options.

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PageSense

Website conversion optimization and personalisation platform.

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Backstage

End-to-end event management software.

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Webinar

Webinar platform for webcasting online webinars.

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Marketing Automation

All-in-one marketing automation software.

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LandingPage

Smart landing page builder to increase conversion rates

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Publish

Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

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Sign

Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

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Marketing Plus

Unified marketing platform for marketing teams.

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Commerce

 
Commerce

eCommerce platform to manage and market your online store.

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Service

 
Desk

Helpdesk software to deliver great customer support.

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Assist

Remote support and unattended remote access software.

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Lens

Interactive remote assistance software with augmented reality.

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FSM

End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

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Voice

Cloud Contact Center Software for businesses.

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Solo

The all-in-one toolkit for solopreneurs.

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Bookings

Appointment scheduling app for consultations with customers.

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Service Plus

Unified platform for customer service and support teams.

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Finance

 
Books

Powerful accounting platform for growing businesses.

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Invoice

100% Free invoicing solution.

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Expense

Effortless expense reporting platform.

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Inventory

Powerful stock management and inventory control software.

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Billing

End-to-end billing solution for your business.

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Checkout

Collect payments online with custom branded pages.

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NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

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Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

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Meeting

Online meeting software for all your video conferencing & webinar needs.

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Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

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Show

Create, edit, and share slides with a sleek presentation app.

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Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

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Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

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Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

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Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

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Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

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Sign

Digital signature app for businesses.

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Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

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Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

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RPA

Automate manual, tedious, and repetitive tasks easily.

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BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

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Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
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IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
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Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

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DataPrep

AI-powered data preparation service for your data-driven organization.

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IoT

 
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IoT

Low-code IoT platform and solutions for connected businesses.

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Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

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Service Plus

Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
Projects Plus

Unified project management platform for intelligent, data-driven work.

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Projects Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Product research: Deliver products that delight your users

From concept to pricing, shape your product with real insights-validate ideas, understand demand, and create what your target audience will love.

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Deliver products that delight your usersDeliver products that delight your usersDeliver products that delight your users
Deliver products that delight your usersDeliver products that delight your users

Give your vision wings: Create user-focused and market-driven products

Ideas can spark at any moment-from accidental discovery or careful consideration. But how do you know if it will fly? How do you shape it into a complete product? Enter product research-the groundwork that guides every step of your production. With data-driven insights, you can confidently transform your concept into a commercial product.

Create user-focused and market-driven products
Create user-focused and market-driven productsCreate user-focused and market-driven products
  • hotstar
  • goorej
  • samsung
  • bigbasket
  • asainpaints
  • sodexo
Shape your product for success

From ideas to market: How product research surveys guide every step

Shape you product for success
Ready for a roadmap to effective product development?
  • Idea viability: Test before you invest

    Before you dive into development, test the waters with surveys. They provide feedback on your concept’s potential to help you save time and resources by focusing on the ideas that are most likely to succeed.

  • Demand assessment: Know when and how your product is needed

    Understanding market needs and timing is crucial. Surveys reveal what customers want, and when they need it. This way, your product aligns with real demand and hits the market at the right time.

  • Feature prioritization: Build what matters

    Not all features carry equal weight. Product research surveys let you prioritize the features your audience cares about most. Develop what adds value to your product and give it an edge.

  • Design optimisation: Perfect the look and feel

    Design is key to user appeal. Surveys allow you to test and refine logos, colour schemes, and overall aesthetics. Apply these insights for a product that not only functions well but also looks great.

  • Pricing strategy: Set the perfect price

    Pricing can make or break a product. Surveys help you understand what your target market is willing to pay. With this data, you can set a price that balances both customer satisfaction and profitability.

  • Market entry: Launch with confidence

    Final checks on product readiness and marketing strategies set you up for success. Surveys ensure that everything is in place, so you can enter the market with confidence.

Mold your products, one question at time

Surveys that can be used in product research

  • Concept testing

    Validate new product ideas

    View template
  • Willingness to pay

    Determine customer price sensitivity.

    View template
  • Feature evaluation

    Rank the importance of features.

    View template
  • Usability testing

    Assess product usability.

    View template
  • Prototype testing

    Gather feedback on early designs.

    View template
  • Usage frequency

    Gauge product usage habits.

    View template
  • Product satisfaction

    Evaluate product performance.

    View template
  • Purchase intention

    Measure buying likelihood.

    View template
  • A/B testing

    Compare two product versions, ads, or logo designs.

Why use Zoho Survey for product research?

  • Choose from a wide range of predefined templates to gather the insights you need, from idea validation to marketing strategies.

  • Our drag-and-drop interface makes building surveys easy, even without technical skills-the process is quick, simple, and intuitive.

  • Advanced logic features, like skip logic and branching logic, let you create personalized surveys, improving data quality and enhancing the survey experience.

  • Device-responsive surveys let you reach respondents on any device and capture diverse opinions to maximize response rates.

  • With multi-language support, scale your product research globally and gather insights from diverse markets effortlessly.

  • Turn data into actionable insights with advanced reporting features. Customize reports to highlight the most relevant information and make it easier to share findings with your team and stakeholders.

  • Take advantage of Zoho’s flexible pricing plans to access Survey’s powerful product research capabilities without breaking the bank.

  • Zoho Survey’s customer support team is always ready to assist you and provides a smooth experience from survey creation to data analysis.

Customizable templates
User-friendly interface
Survey logic
Multi-device surveys
Global reach
Advanced reporting
Cost-effective plans
Dedicated support

Frequently Asked Questions

How often should I conduct product research in my development process? 

Product research should be an ongoing effort. Start with initial research to validate your idea, then check in at key stages-during design, feature development, and before launch. Post-launch, gather feedback regularly to refine your product. Regular research keeps your product aligned with customer needs.

How do I know if my product research is effective?  

Effective product research results have clear, actionable insights that guide your product development and strategy. Track outcomes like increased customer satisfaction or successful launches as indicators.

Why is product research important?  

Product research reduces the risks associated with new product launch. It provides insights into customer preferences, enabling you to take wise decisions that increase the chances of your success.

How can I ensure that my survey results are reliable and representative of my target audience?  

To ensure reliable results, start by reaching the right audience. You can use Zoho Survey's Audience Panel to purchase responses from your exact target demographic by specifying age, gender, location, and more. Combine this with clear, unbiased questions for reliable and representative results.

Transform your ideas into success

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